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"Service was excellent and the garden facing twin queen bed room was clean, spacious and comfortable. Great location and plenty of on and off street parking. You can walk down to the lake in five minutes. The cleaning staff stood out as friendly and professional. Great place to stay in Rotorua"

"Clean & spacious rooms with 2 comfortable queen beds. And quiet Staff very courteous and helpful when requests were made for extra items Good location to lake and bus routes to sightseeing or tours. We would Recommend One note: The outdoor pool area is small so don’t expect a large lounge chairs area etc.. But nice to have the pool for anyone wanting to enjoy a dip or a beverage in the outdoor sitting area "

"Amazing service from Mel on reception. Also, room was recently refurbished, clean and well presented. Great range of facilities too."

"Excellent room with great views."

"Parking was easy, and hitel was only short walk to eating areas which was perfect. A great place to stay for our small vacation"

"Friendly staff and clean room. You need to supply your own device chargers as there were none in the room."

"Good breakfast options, efficient service, high chair available for children "

"Great experience, quality hotel and staff. We will be back."

"Room Service steak was well done when I ordered Medium Rare. Dissapointed but everything else great"