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"Beautiful place"

"The property itself was in a good area and quiet. The staff is nice and accommodating. Unfortunately there were a few mishaps during my stay. 1. I called customer service to inquire about an early check in and was advised I could check in early. When I arrived I was told I could not check in early due to room availability. The receptionist checked with room service and was able to get me a room. There was miscommunication between customer service and what I was told but it was corrected. 2. We were placed in a room on the 1st floor. It’s very loud with guests frequenting the area which is quite annoying. Also I’m not sure what was going on in the rooms above us on the 2nd floor but people were jumping, running and making a lot of noise. Due to this alone I won’t be staying here again. 3. I was charged for my stay and deposit upon checking in just like any other hotel. They tried charging again the next day for my stay. I reported it to the front desk via a call from my room and was told by Maralinda that the manager would contact me. I was not contacted. I went to the front desk to follow up on my inquiry as to why they were trying g to double charge me and Daniela was great in assisting me and following up promptly to let me know what occurred. Apparently it was a system error and they corrected it. Thank goodness I had my money in a separate account or funds would have been taken out and I would have had to wait on a refund WHILE VACATIONING. I won’t be returning. "

"Had good stay, parking was a mess. Bought parking pass but one night had to wait over 30 minutes for someone to leave in order to park. "

"Room was very clean. Nice shower. Lots of choices for breakfast. Bed was pretty comfortable "

"My only complaint was really the noise and not as clean as I would have expected it to be, air conditioning unit was not very powerful and made it very stuffy and no air circulation so it kind of smelled funky, but overall it was a good stay "

"Relaxing and beautiful property with many areas to explore, inside& out. "

"Property was very clean throughout stay. Very convenient to getting on/off highway. Minutes from downtown "

"Breakfast was really good"

"Nice and clean"