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"Everything is great 10/10 staff+room+location. a bit hard to find restaurant here."

"Nice hotel within walking distance to Takachiho Bus Centre"

"I wanted to provide feedback on one of your female front desk staff during my recent stay. She appeared unwelcoming and impatient, making both check-in and check-out uncomfortable. Her lack of friendliness and assistance was disappointing. "

"Staff, amenities were great. Location was easy enough to get to and the room was spacious."

"Wonderful experience all-round including the facilities, food and staff."

"Nice big room. Stylish hotel and room. Parking available. Shame hotel restaurant closed early compared to local restaurants "

" > We had a great stay here while traveling with my wife and son. The owner is incredibly kind and welcoming. We arrived on New Year’s Eve and couldn’t find any restaurants open, but the owner helped us by drawing a handwritten map and explaining everything clearly — it was really thoughtful. > > The room was clean, tidy, and very comfortable, with a classic Western–Japanese style. One of the highlights was the observatory. The owner gave us a tour and showed us the planets, which was absolutely amazing and something our family will never forget. > > Highly recommended!"

"Worse hotel ever, avoid at all cost, rooms were old, mouldy with dead insects, the smell was bad. Buffet dinner and breakfast was chaotic. "

"Upscale hotel with separate cottages. Quaint with thatched roofs. Food and staff were excellent. "