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"The hotel staff was so incredibly supportive and helpful during our 3 night stay. The room was large and comfortable and the area felt very quiet and safe. You can see the area around the hotel is still recovering from the flooding but that didn’t affect our experience at all. We are the epitome of showing up without plans so meeting Ruby at the front desk was delightful! She helped up book day trips, shows, dinners and massages! We loved every minute at the Gem and would definitely stay there again! "

"Walking distance from the old center of the city ,markets and other services."

"A beautiful resort with very helpful and friendly staff. The Lantern restaurant buffet was amazing! Our family enjoyed the pool and the Vinpearl theme park. The rooms were modern and clean. Highly recommended for families and friends!"

"The rooms are beautiful and the property is exquisite. Friendly staff that is willing to bend over backwards for you. Loved my stay"

"Great stay with excellent room, breakfast, pool and gym. Impressive service level. Highly recommend. "

"A beautiful well kept hotel with amazing staff who cared for every need. The deep bath was amazing for soaking out the rush of travel. Stayed a full week and got to know the staff and areas around like coffee shop in alley next door(amazing) and awesome massages across the road. "

"Everything from the moment we arrived was wonderful. Location was perfect for us as we only had 24hrs to get tailoring completed. Easy walk over the bridge to Markets and Tailor shops and an amazing Bahn Mi shop. Wish we had longer, could have spent 3 days easily. A great inclusive breakfast too. "

"The stay was fabulous. I spent 4 nights and 5 days with my wife. The staff was superb and the stay was very warm. Thank you!"

"We had a fantastic stay here. The rooms were spotless, the staff were fantastic and the amenities were great. The location is also very good, just a short walk away from the hustle and bustle of Hoi An. There are bikes available for free too. The breakfast was fine, pretty standard. Overall, an amazing place to stay!"