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"Very nice stay at this hotel where the staff was extremely helpful and our room was very pleasant, clean and comfortable. Internet was fast, and the in-room minifridge and microwave were a welcome convenience. Beds were excellent. Free breakfast was better than most. Would stay here again!"

"Just okay. Pet friendly. Noisy heating. Dated. Good value for money."

"The room was clean, the staff was great but the hotel was VERY rundown. The bathtub in our room had cracks and was peeling, the room was very dated. It was good for what we needed it (overnight stay before a flight) but I would've been upset if I was traveling for the area and picked this hotel for a few consecutive days. "

"The room was clean and comfortable "

"Overall a nice hotel. Had some issues getting extra towels . Eventually we got some. No extra toilet paper "

"The door to room 309 didn't lock. I complained The towel was rough There was dust and garbage between the bed and wall TV was small and hard to see The room smelled of strong curry food. Like someone had cooked in the room The back door the water was not draining from the rain and had to step in water "

"After traveling for long hours I just needed a place to spend the night, when I arrived to this location I was told the elevators were not working and hasn’t been working for weeks. My mother which was in no position to be climbing stairs had to go up 3 floors. The property had garbage all up and down those stairs and garbage blocking the elevators. A mess"

"Front desk staff was very nice. You can tell they care and are looking to create a good customer experience. One of the best affordable stays I’ve been at in a long time. Highly recommend "

"Great downtown Syracuse location. Walking distance to the theater and many fantastic restaurants."