Located in central Swansea, the Mercure Swansea Hotel welcomes travelers warmly. The on-site Brasserie serves breakfast and dinner in a relaxed setting. Guests can unwind in the garden after visiting nearby St. Joseph's Cathedral and the Dylan Thomas Centre.
View all photos for Family Room, Multiple Beds (Classic)
Family Room, Multiple Beds (Classic)
8.08.0 out of 10
Very good
11 reviews
(11 reviews)
26 sq m
1 bedroom
Sleeps 4
1 Double Bed and 2 Twin Beds
Free WiFi
View all photos for Classic Room, 2 Twin Beds
Classic Room, 2 Twin Beds
8.88.8 out of 10
Excellent
15 reviews
(15 reviews)
21 sq m
1 bedroom
Sleeps 2
2 Twin Beds
Free WiFi
View all photos for Privilege, Room, 1 Double Bed
Privilege, Room, 1 Double Bed
8.48.4 out of 10
Very good
7 reviews
(7 reviews)
26 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free WiFi
View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)
Family Room, Multiple Beds (2 Adults and 1 Child)
7.47.4 out of 10
Good
3 reviews
(3 reviews)
Sleeps 3
1 Double Bed and 1 Twin Bed
Free WiFi
About the neighborhood
Located in Llansamlet, a neighborhood in Swansea, Mercure Swansea Hotel is near a train station. Check out an event or a game at Swansea.com Stadium, and consider making time for Dylan Thomas Centre, a top attraction not to be missed. Visit our Swansea travel guide
Phoenix Way, Swansea, Wales, SA7 9EG
What's nearby
Mumbles Pier
36 min drive - 18.5 km
Celtic Trail
2 min walk - 0.2 km
Grosnez Castle
2 min drive - 1.7 km
Swansea.com Stadium
5 min drive - 4.7 km
Swansea Beach
13 min drive - 9.4 km
Getting around
Llansamlet Station
6 min drive
Cardiff International Airport (CWL)
66 min drive
Restaurants
Domino's Pizza
4 min drive
Colliers Arms
19 min walk
Morriston Kebab House
3 min drive
Starbucks
13 min walk
Tim Hortons
11 min walk
About this property
Mercure Swansea Hotel
Upscale hotel near Swansea.com Stadium
Located close to St. Joseph's Cathedral and Dylan Thomas Centre, Mercure Swansea Hotel provides a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, The Brasserie, offers breakfast, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.
Additional perks include:
Free self parking
Buffet breakfast (surcharge), express check-out, and meeting rooms
A TV in the lobby, a front-desk safe, and luggage storage
Guest reviews say great things about the helpful staff
Room features
All 119 rooms boast comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and tubs or showers
LED TVs with digital channels
Free infant beds, electric kettles, and heating
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
A bar/lounge
A restaurant
Restaurants on site
The Brasserie
Things to do
TV in common areas
Family friendly
In-room crib
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
4,564 square feet of conference space
Meeting rooms
Outdoors
Garden
Accessibility
No elevator
More
Banquet hall
Comprehensive food waste policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reusable cups
Reusable tableware
Smoking not allowed
Some LED lighting used
Some profits reinvested in community and sustainability
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Waste recycling policy
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
LED TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches used
Heating
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 17.95 per person
Pet fee: GBP 15.00 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Mercure Swansea Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at Mercure Swansea Hotel?
As of 7 August 2026, prices found for a 1-night stay for 2 adults at Mercure Swansea Hotel on 4 September 2026 start from AED 301, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Mercure Swansea Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Mercure Swansea Hotel?
Check-out is at 11:00 AM.
Where is Mercure Swansea Hotel located?
Located in Llansamlet, this hotel is 1.6 mi (2.6 km) from Swansea.com Stadium and 2.6 mi (4.1 km) from St. Joseph's Cathedral. Dylan Thomas Centre and Swansea Beach are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Mercure Swansea Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
7.4
Location
8.8
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 361 out of 1007 reviews
10 - Excellent
361
Rating 8 - Good. 393 out of 1007 reviews
8 - Good
393
Rating 6 - Okay. 162 out of 1007 reviews
6 - Okay
162
Rating 4 - Poor. 59 out of 1007 reviews
4 - Poor
59
Rating 2 - Terrible. 32 out of 1007 reviews
2 - Terrible
32
Reviews
Verified review
8/10 Good
Carol
25 July 2026
Liked: Cleanliness, staff & service, amenities
Easy, free parking. Staff friendly and considerate.
Parking was easy and accessible, breakfast and all dining was excellent. Staff were helpful and extremely polite.The Room was clean but a bit worn. The hotel could do with a lift , carrying luggage up and down stairs for elderly guests is quite wearing.
Clean room, was very warm but a fan was provided. The bathroom is a little dated but works & the shower had good pressure so was nice & powerful. The breakfast was good, a buffet selection. The chap on reception was very friendly & helpful. Would recommend.
We had an accessible room, just there right thing. Very clean, proper wet room shower. Breakfast was really good with good range of hot and cold items.
Hotel was immaculate on stepping through the main entrance. Very friendly staff at reception and at the bar. On checking in they changed our room to accommodate myself and my son sharing. Great overall stay and experience. I deal for staying if going to the football or weekend in Swansea.
Our stay was excellent value for money. Breakfast was lovely, clean room etc, kettle and teas provided. Staff were also very friendly and welcoming. Minor thing was that the halls could do with a lick of paint but the rooms themselves, and the bar etc was nice.
Lovely bar and restaurant. Hotel in lovely quiet location
Fred
Stayed 1 night in Oct 2025
Verified review
10/10 Excellent
Mary
15 February 2026
Liked: Cleanliness, staff & service, amenities
Staff very friendly,hotel room and facilities exceptional, we arrived before stated check in time and were able to check in , without having to pay anything extra
Mary
Stayed 1 night in Feb 2026
Verified review
8/10 Good
Samuel
30 November 2025
Liked: Cleanliness, staff & service, amenities
Staff were really pleasant and courteous. Breakfast was excellent
Samuel
Stayed 1 night in Nov 2025
Verified review
8/10 Good
Shelagh
7 December 2025
Liked: Cleanliness, staff & service, amenities
Clean room lovely staff
Shelagh
Stayed 1 night in Dec 2025
Verified review
8/10 Good
Iain
11 April 2026
Liked: Cleanliness, staff & service
Lovely staff, room was clean. The hallway is under refurbishment and needs completing.
Nice little welcome with some Welsh cakes on arrival. No crisps or peanuts at the bar!
Iain
Stayed 2 nights in Apr 2026
Verified review
10/10 Excellent
Maurizio
13 January 2026
Liked: Cleanliness, staff & service
Clean rooms, great parking, normal standard UK Breakfast.
Great for One Night
Maurizio
Stayed 1 night in Dec 2025
Verified review
10/10 Excellent
Malcolm
1 April 2026
Liked: Cleanliness, staff & service
All Good thanks apart from worn bathroom. Staff were very concerned and helpful.