Skip to main content

The Ritz-Carlton, Suzhou

5.0 star property

Choose dates to view prices

At The Ritz-Carlton, Suzhou, you can look forward to a garden, dry cleaning/laundry services, and a 24-hour gym. Indulge in a massage at Ren Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 733
AED 855 total
includes taxes & fees
15 Jun - 16 Jun

You may also like

Ad

Four Seasons Hotel Suzhou

Suzhou Industrial Park
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
9.6 out of 10, Exceptional, 34 reviews
The price is AED 1,116
AED 1,301 total
includes taxes & fees
14 Jun - 15 Jun
Four Seasons Hotel Suzhou

About this property

The Ritz-Carlton, Suzhou

  • Luxury hotel located in Gusu District
  • A garden, dry cleaning/laundry services, and a 24-hour gym are just a few of the amenities provided at The Ritz-Carlton, Suzhou. Treat yourself to a massage at Ren Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Free self parking
    • Buffet breakfast (surcharge), train station pick-up service, and concierge services
    • A 24-hour front desk, local meal delivery service, and smoke-free premises
  • Room features
  • All 190 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
  • Other amenities include:
    • Rainfall showers, separate tubs/showers, and bidets
    • TVs with cable channels
    • Housekeeping and phones

Similar properties

49-inch LED TV with cable channels, TV, pay movies
W Suzhou
Suzhou Industrial Park
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 110 reviews
The price is AED 508
AED 592 total
includes taxes & fees
18 Jun - 19 Jun
W Suzhou
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 406 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 per person
  • Rollaway bed fee: CNY 406 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does The Ritz-Carlton, Suzhou have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Suzhou?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Suzhou on 15 June 2026 start from AED 733, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Suzhou pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Suzhou?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Suzhou?

Check-out is at noon.

Where is The Ritz-Carlton, Suzhou located?

Located in Gusu District, this luxury hotel is within 2 mi (3 km) of Suzhou Canal Park, West Garden Temple, and Classical Gardens of Suzhou. Suzhou City Moat and Hanshan Temple are also within 3 mi (5 km). Sanxiang Square Station is 12 minutes by foot and Tongjingbei Lu Station is 14 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.6

Excellent

8.0

Cleanliness

6.0

Amenities

7.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

Reviews

Verified

6/10 Okay

giorgi

Disliked: Staff & service
it’s not five star hotel
Stayed 10 nights in Apr 2025
Verified

2/10 Terrible

Bernard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor management. Not what you would expect from a top tier international hotel with a good reputation. If you were American or have American expectations, stay away. Staff okay under the circumstances. To name one problem, the queue for breakfast extended from the cafe to the elevators. If there were a duty manager around, this would not be allowed to happen. This was all because there was only one girl who had to make sure that those in the queue were not scroungers. If this is an establishment that allows scroungers to loiter in the lobby, I am not sure I would want to come here again.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Qi

Liked: Cleanliness, amenities, property conditions & facilities
リッツカールトンにふさわしいサービスで大変満足しています。開業して1年未満なので設備も新しく、滞在が快適でした。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yuyun

餐食和泳池都很棒
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

bin-tsai

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maria

Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and excellent

Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Si

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025
Verified

8/10 Good

Seit Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025