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Renaissance Suzhou Hotel

4.5 star property
Travelers find rejuvenating saunas and authentic Mediterranean cuisine at this tranquil retreat near Suzhou's iconic Gate to the East

Choose dates to view prices

Renaissance Suzhou Hotel offers a peaceful escape with thoughtful amenities. Relax in the sauna or steam room, enjoy Mediterranean dishes at three restaurants, or wander through the garden. The property features an indoor pool, a children's pool, and attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 330
AED 384 total
includes taxes & fees
24 May - 25 May

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Exterior
Pan Pacific Suzhou
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  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 523 reviews
The price is AED 208
AED 243 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 147 per person
  • Airport shuttle fee: CNY 900 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Renaissance Suzhou Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM–9:00 PM.

How much does it cost to stay at Renaissance Suzhou Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Renaissance Suzhou Hotel on 24 May 2026 start from AED 330, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Suzhou Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Renaissance Suzhou Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Renaissance Suzhou Hotel?

Check-out is at noon.

Does Renaissance Suzhou Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 900 per vehicle applies.

Where is Renaissance Suzhou Hotel located?

This family-friendly Suzhou hotel is located on the riverwalk, within 2 mi (3 km) of Gate to the East, Jinji Lake, and Pingjiang Road. Suzhou University and Suzhou Pingtan Museum are also within 2 mi (3 km). Xinghai Square Station is 7 minutes by foot and Central Park Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 137 out of 205 reviews
Rating 8 - Good. 57 out of 205 reviews
Rating 6 - Okay. 7 out of 205 reviews
Rating 4 - Poor. 3 out of 205 reviews
Rating 2 - Terrible. 1 out of 205 reviews

Reviews

Verified

10/10 Excellent

Dingyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place for stay with family. Also have free city and lake tour for clients.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place, Great Hotel, Service Excellent
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

LEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good hotel

Nice staff, good location.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located next to Suzhou Center Mall. Nice selection of restaurants around and comfortable beds!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service good, the room also great condition and comfortable to stay in.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really great and so polite, the room size is perfect with a good view. The area around is also great 👍
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Beautiful bar, and very nice staff. Rooms are in good condition too.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The Food and Service
Stayed 8 nights in May 2025
Verified

10/10 Excellent

CHEAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service , great location. Its a business hotel so all the creatire comfort are available.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Wei leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is excellent.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

lulei

Liked: Amenities
I had a wonderful stay at the hotel. The front desk staff are efficient, helpful, and respectful. And Clara helped me a lot.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Mou Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Excellence Service

Good location. Grand room, big bed and big desk for me to work on my laptop. Excellent service from front office, 承恩 made me felt most welcome right from the start at check-in counter.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Tomonori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and tidy. There are shops, restaurants, supermarket, convinience stores around. There is a big park near the hotel, nice for walkaround. A station of underground rail is in the park.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Jihong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and polite staff. Breakfast is great! Walkable distance to the gate to the east. The Hotel itself has very nice setting. I had a two-bed room on the 8th floor, which I felt its a bit out dated, and I wish the room could have smelled cleaner, fresher.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Lingzhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive with Ms.Mao’s service, I will visit it again. Thank you so much!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, the rooms were clean and there's a supermarket opposite the hotel which was convenient as the food options nearby we're limited. The only problem with the room is that the air conditioner is not that good so at night the room was warmer than I would like.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place foe the price
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the center of new city area, new, modern and advanced facilities, considerate staffs, great experience during my stay.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Li

Liked: Staff & service, property conditions & facilities
Nice breakfast selection
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Benyang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience overall
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Pang-Che

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dusty, especially the shelf in the night stand. Gave us allergies. Also, the bath mat had mildew; it should have been cleaned or a new one is needed.
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Johnny

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great stay, bad plumbing.

Everything was great in the beginning, we were upgraded and really appreciated that. However on the second night, we went out to dinner and came back to a flooded bathroom that was leaking. It took a while for someone to come and figure things out, and we were told they could not fix it in short time so we had to pack our bags and go to a different room. That was quite annoying, but other than that, the hotel staff were nice and the hotel has got a good gym.
Stayed 2 nights in May 2023
Verified

2/10 Terrible

Tatsumi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I paid the hotel but I didn't get the receipt at once. The deposit will not be refunded soon. I told the car number at check-in, but it was not free. I needed to go to the front when I left the parking lot. Never use twice
Stayed 1 night in Jul 2024