Four Points by Sheraton Surabaya, Pakuwon Indah

Property class: 4

Choose dates to view prices

Located close to Pakuwon Mall and Al-Akbar Mosque, Four Points by Sheraton Surabaya, Pakuwon Indah provides an adjacent golf course, a shopping mall on site, and dry cleaning/laundry services. Tee up with amenities like a driving range, golf lessons, and a golf pro shop at this hotel. The on-site Indonesian cuisine buffet restaurant, Djaman Doeloe Restaurant, offers breakfast, brunch, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a bar and a conference center.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is AED 254
AED 307 total
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 1 King Bed, Non Smoking

A modern hotel room with a bed, a desk, a TV, a sofa, and a view of tall buildings.

Junior Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a city view.

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a large window with a city view, a flat-screen TV, and a nightstand.

Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a flat-screen TV, a city view, and a small desk with a lamp.

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

A modern hotel room with a large window, a flat-screen TV, a sofa, a coffee table, and a bed.

Premium Suite, 1 King Bed, Non Smoking

  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed

A child's room with a bunk bed, a play table with toys, and a cityscape view.

Family Room, 1 King Bed

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to a shopping center. Submarine Monument and Heroic Monument are notable landmarks, and travelers looking to shop may want to visit Pakuwon Mall and Tunjungan Plaza. Al-Akbar Mosque and Taman Bungkul are two other places to visit that come recommended. Visit our Surabaya travel guide
Map
Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Surabaya, 60216

What's nearby

  • A city skyline at night with illuminated buildings, a river reflecting lights, and a shopping mall with visible signage.
    Pakuwon Mall
    1 min walk - 0.1 km
  • Pakuwon Trade Center
    3 min walk - 0.3 km
  • Surabaya Zoo
    8 min drive - 8.0 km
  • Surabaya Plaza Shopping Mall
    12 min drive - 12.8 km
  • Tunjungan Plaza
    12 min drive - 13.1 km

Getting around

  • Tandes Station
    19 min drive
  • Waru Station
    28 min drive
  • Surabaya (SUB-Juanda)
    44 min drive

Restaurants

  • EXCELSO
    2 min walk
  • Zenbu House Of Mozaru
    1 min walk
  • KOI Thé
    1 min walk
  • Magnolia restaurant
    1 min walk
  • Sushi Tei Pakuwon Mall
    1 min walk

About this property

Four Points by Sheraton Surabaya, Pakuwon Indah

  • Upscale hotel near Pakuwon Mall
  • Located close to Al-Akbar Mosque, Four Points by Sheraton Surabaya, Pakuwon Indah provides an adjacent golf course, a shopping mall on site, and dry cleaning/laundry services. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a golf pro shop. The on-site Indonesian cuisine buffet restaurant, Djaman Doeloe Restaurant, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to a bar and a conference center, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
    • Free self parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby health club
    • Golf cart on site, a 24-hour front desk, and luggage storage
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 310 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bidets, free toiletries, and hair dryers
    • 49-inch LED TVs with premium channels
    • Recycling, daily housekeeping, and electrical adapters/chargers

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Four Points by Sheraton Surabaya, Pakuwon Indah have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Four Points by Sheraton Surabaya, Pakuwon Indah?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Surabaya, Pakuwon Indah on 25 October 2026 start from AED 254, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Surabaya, Pakuwon Indah pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Surabaya, Pakuwon Indah?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Surabaya, Pakuwon Indah?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Four Points by Sheraton Surabaya, Pakuwon Indah provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 490000 per vehicle applies.

Where is Four Points by Sheraton Surabaya, Pakuwon Indah located?

Situated in Surabaya, this golf hotel is steps from Pakuwon Mall and 2.7 mi (4.3 km) from Al-Akbar Mosque. Taman Bungkul and Tunjungan Plaza are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Surabaya, Pakuwon Indah Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 194 out of 246 reviews
Rating 8 - Good. 33 out of 246 reviews
Rating 6 - Okay. 13 out of 246 reviews
Rating 4 - Poor. 1 out of 246 reviews
Rating 2 - Terrible. 5 out of 246 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast incredible variety, welcoming professional staff, great location at shopping mall. Very good value indeed
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and staff service
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and staffs
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for shopaholics! The breakfast menu is great and the staff are very friendly and helpful and welcoming. Definitely will come back again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is up to standard. Breakfast is great. Will definitely come back again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffs, They go above and beyond their service, no exaggeration.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Extremely friendly service from every single staff i meet!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located above a huge mall woth lots of food options and shopping
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and next to a mall.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We have been traveling for 2 months all over Asia and the breakfast was the best anywhere. The location being right next to this mall was perfect. The staff friendly. It smelled very nice and beds were comfortable
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good. Especially the Peranakan breakfast served. Will definitely come back again.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Friendly and warm check in staff. Breakfast was excellent. Location is fantastic
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was super nice and breakfast was massive with so many options. It was connected to the mall so it's easy to get in and out to try new restaurants or go shopping.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staffs are friendly and helpful!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

ALL the hotel staff were so polite Breakfast was cheap yet so much variety and good quality food Hotel conveniently connected to a mega mall
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very convenient as it locates just the same building with Pakuwon Mall, the largest shopping mall in Indonesia.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All good! Staff is friendly and helpful.. facility is good. I would highlight the services was the best!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel with clean room. staff are friendly and nice, they take care of guests , environment is convenient.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and friendly staff
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Very friendly and helpful staff! Direct access to largest Mall of Indonesia!
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at all faculties are extremely friendly and polite, making the stay a very wonderful experience!
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It is right next to biggest Pakuwon Mall, connected to many luxus Condominium buildings behind the Mall, breakfast was very lavish, great choices, chef cook came out to greet guests, weekend breakfast has music orchestra and sing in local music, great experiences.
Stayed 8 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding and very comfortable!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was exceptional and the food was delicious. Property is well-maintained.
Stayed 2 nights in May 2024