Four Points by Sheraton Surabaya, Tunjungan Plaza

Property class: 4

Choose dates to view prices

A terrace, a shopping mall on site, and a coffee shop/cafe are just a few of the amenities provided at Four Points by Sheraton Surabaya, Tunjungan Plaza. The on-site restaurant, Le Petit Cafe, serves light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 252
AED 305 total
includes taxes & fees
4 Oct - 5 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a city view.

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair.

Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, a TV, a red chair, and a view of the city.

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a TV, a sofa, a table, and a city view through large windows.

Suite, 1 Bedroom

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 Double Bed, Smoking

A hotel room with a large bed, a desk, a chair, and a city view through the window.

Deluxe Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Located in Surabaya Center neighborhood, Four Points by Sheraton Surabaya, Tunjungan Plaza is connected to a shopping center. Hero Monument and November 10th Museum and Grahadi are local landmarks, and some of the area's attractions include Ciputra Waterpark and Dynasty Water World Gresik. Looking to enjoy an event or a game while in town? See what's happening at Gelora 10 November Stadium or Lapangan Thor Stadium. Visit our Surabaya travel guide
Map
Jl Embong Malang 25 - 31, Tunjungan Plaza, Surabaya, East Java, 60261

What's nearby

  • Tunjungan Plaza
    1 min walk - 0.0 km
  • Grahadi
    9 min walk - 0.8 km
  • BG Junction
    15 min walk - 1.3 km
  • Surabaya Plaza Shopping Mall
    17 min walk - 1.4 km
  • Grand City Surabaya
    2 min drive - 2.1 km

Getting around

  • Ngagel Station
    7 min drive
  • Surabaya Pasar Turi Station
    8 min drive
  • Surabaya (SUB-Juanda)
    43 min drive

Restaurants

  • Daun Lada
    3 min walk
  • Soto Ayam Cak Pardi
    1 min walk
  • Genki Sushi
    4 min walk
  • Monster Curry
    4 min walk
  • Chung Gi Wa
    1 min walk

About this property

Four Points by Sheraton Surabaya, Tunjungan Plaza

  • Upscale hotel located in Surabaya Center
  • A terrace, a shopping mall on site, and a coffee shop/cafe are just a few of the amenities provided at Four Points by Sheraton Surabaya, Tunjungan Plaza. The on-site restaurant, Le Petit Cafe, serves light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
  • Other perks include:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • Access to a nearby indoor pool, a ballroom, and ATM/banking services
  • Room features
  • All 293 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with free toiletries and hair dryers
    • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Similar properties

Outdoor pool
Doubletree By Hilton Surabaya
Surabaya Center
  • Pool
  • Kids pool
  • Parking included
  • Restaurant
9.2 out of 10, Wonderful, 153 reviews
The price is AED 205
AED 248 total
includes taxes & fees
20 Sep - 21 Sep
Doubletree By Hilton Surabaya
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 50,000 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 260,000 for adults and IDR 130,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Botanique Lounge
  • Le Petit Cafe
  • Lime Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Low-height bed
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for IDR 665500.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 260000 for adults and IDR 130000 for children
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 665500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 55110, 8120112040084

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Four Points by Sheraton Surabaya, Tunjungan Plaza have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Four Points by Sheraton Surabaya, Tunjungan Plaza?

As of 13 September 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Surabaya, Tunjungan Plaza on 4 October 2026 start from AED 252, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Surabaya, Tunjungan Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Check-out is at noon.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 490000 per vehicle applies.

Where is Four Points by Sheraton Surabaya, Tunjungan Plaza located?

Located in Surabaya Center, this hotel is within a 10-minute walk of Tunjungan Plaza, Grahadi, and Joko Dolog Statue. Surabaya Youth Center and Sharp Bamboo Monument are also within 15 minutes. Surabaya Pasar Turi Station is 25 minutes by foot and Surabaya Gubeng Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.