Everbright

2.5 star property
Everbright's attentive staff creates a genuine home-away-from-home experience in Gubeng, with an on-site restaurant showcasing authentic local flavors

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Located in Gubeng, Everbright offers a convenient retreat with essential amenities. Guests enjoy free in-room WiFi, self-parking, and a helpful concierge for arrangements and laundry. The on-site restaurant serves satisfying meals after a day of exploring.

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry
  • Room service

About this property

Everbright

  • Hotel near Tunjungan Plaza
  • Everbright provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Breakfast (surcharge), a front-desk safe, and concierge services
    • An elevator and tour/ticket assistance
  • Room features
  • All 68 rooms boast comforts such as premium bedding, as well as thoughtful touches like free WiFi and free bottled water.
  • Extra amenities include:
  • Flat-screen TVs with premium channels

Similar properties

Policies

Check-in

Minimum check-in age: 18

Special check-in instructions

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately IDR 50000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

How much is parking?

Self parking is free at this property.

Where is Everbright located?

Situated in Surabaya, this hotel is within 2 mi (3 km) of Galaxy Mall, Rumah Sakit Umum Daerah Dr. Soetomo, and Airlangga University. Sepuluh November Institute of Technology and Submarine Monument are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.6

4.6

Cleanliness

6.6

Location

5.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 3 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

6/10 Okay

Christine

Disliked: Staff & service

No internet connection.

The hotel should provide workable WiFI.
Verified

4/10 Poor

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty room and poor service

The first day when I checked-in my room was so dirty and I had to ask the front desk to give me different room. The second room was not any different. I finally had to call the housekeeping and asked them to clean it up. Even so, they did not do a good job. I had to point out to them (i.e. oily and smudges mirror, trash under the desk and bed, dirty closet, etc.). I literally had to wipe the shelves closet with paper towel and showed them that the paper towel turned black. I was there daily when they clean the room. It literally took them 5 minutes or less. They only changed the towels, restock soap/shampoo/shower cap, and broom the floor. When they broom the floor they did not even care to look under the desk and/or bed. There were three nights (around 10:30-11:00pm) I saw their staffs were laying down and sleeping in corner of the lobby sofas. Other than the front desk, many staffs were just standing/sitting around either using their hand-phone or talking to each other.
Verified

6/10 Okay

Felicia

Disliked: Room comfort

Noisy room but nice staff

The room is spacious. They are friendly and polite, although we can't ask for more pillow, coz they will charge for 25 idr for more pillow. We can't sleep in saturday night bcoz the road is very noisy and we can hear the sound very clearly on the room. We hear the sound of sirine, motorcylce all the night. And the next day we fixed the window so we can reduce the sound. I think they should change the window into patent glass so the sound from the road won't disturb us
Verified

6/10 Okay

Anthonius Ricardo

Disliked: Cleanliness, property conditions & facilities, room comfort