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Doubletree By Hilton Surabaya

Property class: 5 and above

Choose dates to view prices

You can look forward to a poolside bar, a coffee shop/cafe, and a playground at Doubletree By Hilton Surabaya. Free WiFi in public areas is available to all guests, along with an arcade/game room and dry cleaning/laundry services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Air conditioning
  • Gym
The current price is AED 203
AED 245 total
includes taxes & fees
22 Aug - 23 Aug

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Guest Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a city view.

Guest Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a bed, a sofa, a dining area with chairs, a TV, and a city view.

Deluxe Double Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a large bed, a TV, a seating area, and a glass-enclosed shower.

Deluxe Suite, 1 King Bed

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a bedside table featuring a phone, a card reader, and a lamp.

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed

A hotel room with a large bed, a desk with a TV, a chair, and a view of a cityscape through large windows.

Corner Suite, 1 King Bed

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Loft Suite, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV, a desk, and a city view.

Loft Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk, a chair, a TV, and a city view.

Guest Room, 1 King Bed, Accessible

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

A modern hotel room with a large bed, a glass shower enclosure, a bedside table with a lamp, and a wall-mounted artwork.

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A modern hotel room with a large bed, a sofa, a small table, and a view of the city.

Presidential Suite, 1 King Bed

  • City view
  • 138 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, 2 Twin Beds

A hotel room with two beds, a desk, and a chair. There is a large window with a city view.

Guest Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

A hotel room with two beds, a desk, and a chair. There is a large window with a city view.

Executive Room, 2 Twin Beds

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Room

Select Comfort beds, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Executive King Room

Select Comfort beds, minibar, in-room safe, desk

Executive King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Duplex Suite

Select Comfort beds, minibar, in-room safe, desk

Duplex Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Surabaya Center neighborhood, Doubletree By Hilton Surabaya is connected to a rail/subway station. Surabaya Youth Center and House of Sampoerna are cultural highlights, and some of the area's landmarks include Grahadi and Joko Dolog Statue. Traveling with kids? Consider Ciputra Waterpark, or check out an event or a game at Gelora 10 November Stadium. Visit our Surabaya travel guide
Map
Jl Tunjungan 12 East Java, Surabaya, 60275

What's nearby

  • BG Junction
    8 min walk - 0.7 km
  • Tunjungan Plaza
    9 min walk - 0.8 km
  • Grand City Surabaya
    2 min drive - 1.7 km
  • Surabaya Plaza Shopping Mall
    2 min drive - 2.0 km
  • Pasar Atum Mall
    3 min drive - 3.1 km

Getting around

  • Margorejo Station
    7 min drive
  • Surabaya Pasar Turi Station
    19 min walk
  • Surabaya (SUB-Juanda)
    44 min drive

Restaurants

  • Rawon Setan
    9 min walk
  • Makan Kitchen
    1 min walk
  • Fu Xi
    5 min walk
  • Pecel Ambulance (Bu Hana)
    6 min walk
  • Loske Coffee Service
    1 min walk

About this property

Doubletree By Hilton Surabaya

  • Luxury family-friendly hotel connected to the convention center
  • You can look forward to a poolside bar, a coffee shop/cafe, and a playground at Doubletree By Hilton Surabaya. Stay connected with free WiFi in public areas, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool
    • Free self parking, plus valet parking (surcharge)
    • Limo/town car service, buffet breakfast (surcharge), and bike rentals
    • Multilingual staff, a banquet hall, and a 24-hour front desk
  • Room features
  • All 310 individually furnished rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Select Comfort beds and rollaway/extra beds (surcharge)
    • Free toiletries and hair dryers
    • 43-inch Smart TVs with premium channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 237 reviews
The price is AED 258
AED 312 total
includes taxes & fees
28 Aug - 29 Aug
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Property amenities

Internet

  • Available in all rooms: WiFi (IDR 150,000 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free area shuttle
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free shopping center shuttle
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (IDR 50,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekends for a fee of IDR 350,000; reservation required
  • Snack bar/deli

Restaurants on site

  • Cloud 22 Rooftop Bar
  • Makan Kitchen
  • The Koffee Deli & More

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Braille/raised signage
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 544500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Fee for in-room wireless internet: IDR 150000 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: IDR 150000 per 24-hour period (rates may vary)
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Secured valet parking fee: IDR 50000 per day
  • Rollaway bed fee: IDR 544500.0 per night
  • Hosted evening meal: IDR 350000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Frequently asked questions

Does Doubletree By Hilton Surabaya have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Doubletree By Hilton Surabaya?

As of 18 August 2026, prices found for a 1-night stay for 2 adults at Doubletree By Hilton Surabaya on 22 August 2026 start from AED 203, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Doubletree By Hilton Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Doubletree By Hilton Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Doubletree By Hilton Surabaya?

Check-out is at noon.

Does Doubletree By Hilton Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 450000 per vehicle applies.

Where is Doubletree By Hilton Surabaya located?

This family-friendly Surabaya hotel is located in the historical district, within a 10-minute walk of BG Junction and Tunjungan Plaza. Grahadi and Joko Dolog Statue are also within 15 minutes. Surabaya Kota Station is 25 minutes by foot and Surabaya Pasar Turi Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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