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"The parking lot was iced and dangerous "

"Warm outdoor heated pool and one hot tub/fire pit area in February while snow still on the ground - was the highlight of our trip here:) wish we had more time (closes at 10) we also had the best breakfast we’ve ever had together! Thank you we will be back. "

"Great trip"

"Staff was great!"

"Clean room, has heating and cooling options to make room comfortable. Staff is very helpful and friendly No issues with WiFi Multiple diners, shops available writing close proximity "

"Greeted very nicely. Very clean room. View from the balcony was very beautiful! Will definitely stay here again"

"Nice hotel. Staff friendly and helpful. Good breakfast."

" The staff was very friendly. Room was a little run down. "

"We were offered a larger room (on the first floor) upon check in. I had inquired about getting a second floor room, but was told that there were non available. We were put in a handicapped accessible room that was not clean. There were whit dog hairs all over the small navy blue sofa. Additionally, there were multiple hairs (human ones) all over the wet bar /counter area & the tub. The shower curtain liner was stained with God know what. There were bars all over the place. I requested a room change on Saturday morning and “all of a sudden “ there was a sector room available. This is when I got upset. I had been lied to the night before. My husband did not think that the place was that full. It ended causing stress to us and we got into a fight over this. Thus ruining our first ski getaway together in over 33 years. The staff did try to make it right with a cute hearts shaped out of towels and some candy that was left in our new room along with an apology note. "