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"We arrived on a Thursday evening around 7:30 pm. The check in line was extremely long. We tried to sign up with their app that’s at the back of the line entrance. It said you could check in with your phone to bypass the line but it does not work. We ended up waiting about 30 minutes to get checked in. The room was large and roomy. When I went to wash my hands they have a refillable soap dispenser (yuck)! Plus it was empty. The conditioner in the shower had the gooey residue coming out of the spout. This made me question the cleanliness. The trash can in the room had not been emptied. The casino is super smokey (And we smoke). I will state the staff was extremely friendly and courteous. This was our first stay here. In the future we will stay at The Nugget or The Horseshoe. We’ve had great experiences at both of those hotels. We were disappointed with L’Auberge. "

"Great place! Clean property and great staff!"

"Such an awesome place to stay when out of town! Breakfast was nice and fresh…eggs, sausage links, hash brown potato’s, pancakes, grits, oatmeal, cereal, bagels, THE WORKS! Room was very spacious with a kitchenette. T.V. wasn’t working the 1st night, but they had resolved the problem. Very convenient location to where my conference was! Will definitely be staying here again and 100% recommend it! "

" The hotel was very short-staffed, which resulted in us having to wait about 2 hours past check-in before we could get into our room. The staff was very nice and were working hard to meet our needs. They did upgrade us to a suite. The next morning they kept running out of coffee and the breakfast was not up to par."

"Only tv is in the bedroom. There is a separate living room but no tv. Breakfast was very poor, food was cold"

"Yes"

"Dirty room, dusty and poor upkeep. Poor housekeeping service that did not reliably come to clean the room regularly and when they did, it was a poor job. They did not pick-up/change towels left in the tub. Bed-making was a joke and looked disheveled. Room smelled like smoke throughout our stay. Had to have it disinfected three times. Left a message at the front desk to call the manager about the situation and they never returned the call. TV did not work properly and maintenance could not fix it. Restaurant floor had leftover food droppings from the night before at breakfast; they clearly did not vacuum. Shockingly poor stay. Hotel rooms are not in good condition. "

"Great"

"Room was clean but sofa was torn up badly … didn’t even get the room I requested … just a very bad experience "