Find Resorts & Hotels with Spas in Southern Alberta

"Hotel was clean, the beds were a little hard and the pillows could use a bit of improvement. Staff was very helpful."

"Was good place to stay the night. Rooms were clean and well maintained"

"Beautiful hotel and kind staff, I had a suite room with a loft and jet tub. It was a beautiful room. The only issue was the upstairs windows would not open, did not have curtains, and the room did not have A/C. It was +20 outside and the upstairs/bedroom area was at least 7 degrees hotter. I can't sleep easily when it's above 20c, at home I usually prefer 18c. I had paid a lot of money for this room, I was surprised that it wouldn't have been set up better, for personal comfort. I am not someone who likes to make a fuss so I debated what to do next. I finally settled on talking to the front desk and explained that there was no way I'd be able to sleep in that room. They said they'd send maintenance. A very helpful young man came to the room and he brought not 1 but 2 portable a/c units, and got 1 window open upstairs. One a/c unit he put upstairs and one for downstairs. He was the most helpful and professional hotel employee I've ever seen. The rest of my time there was far more comfortable. A big thank you to him! A final thought: the hotels in Banff often look good in the photos but are all in need of tlc, I'm not sure if the a/c in the hotel was down, or if it did not exist but having traveled as much as I do, I very rarely find rooms that dont have A/C. The hotel has "spa" in its name. That obviously is there to encourage the idea of rest and healing. Had they not brought portable a/c units into my room I would have had a very negative experience indeed."

"It was pretty good"

"Love the outdoor hot tubs/pool!!!!!"

"The straff we meet ritika over there, she help us alot feel like home "

"Clean room, friendly staff and breakfast was good."

"5 stars services will check in again in the future ! "

"Pool was not available to guests of guests. Was planning on visiting relatives while having a swim with kids, and was not apparent that this isn’t allowed on Expedia."