Find Hotel with a Concierge in Southeast Texas, TX

"This resort is beautiful and it feels like you’re at home. The front desk staff were so professional & friendly. The food & drinks at their restaurant, Back Table, was delicious. Their breakfast buffet has everything that you could ever dream of eating from a buffet. I love the location too. The resort is a hidden gem. You won’t be disappointed. Make sure you book the room with a balcony view facing the golf course. "

"Had to run water for at least 30 minutes to get warm, the last day it never warmed up"

"The check in process was horrible because they could not find our reservation. When they did it was charged to a card that did not belong to us. The air conditioning system was deplorable in the hallways. It was our niece's college graduation and we referred all family members to that hotel. They ALL had check in issues. We did not even stay at the hotel because it was such a hassle and we still got charged. The parking garage broke the rack on our SUV and the parking meter did not work in the underground garage. We finally paid $40 after a huge hassle at the front desk. The rooms were not well taken care of and the staff was untrained and overworked because they lacked decorum in difficult situations. Hilton has lapsed in its service and its quality. The Doubletree Greenway Plaza needs a full makeover and better management."

"I loved the Koi fish. I stayed there just because you'll head coi fish. I love them and anytime the hotel has them and that's where I'll stay and the coffee and the coffee shop area where the pastries and snacks were was great!"

"The rooms are clean for the most part , I wouldn’t say they’re paying attention to every little detail. There was hair through out our restroom, and a stained bed skirt."

"I was thoroughly impressed with this property and my stay at the San Luis resort! The property entry way leading to the front desk area is absolutely stunning! We enjoyed being out by the pool nightly by the fire pit. The staff was extremely friendly, however we absolutely loved the hospitality from pool bartender Lacey and pool help Ryder, and also Bistro morning server, Shakira! They were awesome and made the stay even better. You have to try Lacey’s piña colada, chef’s kiss and the Bistro homemade cinnamon rolls. We will most definitely be returning for a longer stay this year!"

"Staff was very friendly"

"Great hotel with wonderful location and very accommodating staff. There were some cosmetic issues with room. Overall enjoyed our stay."

"The room had roaches in the bathroom and the toilet wouldn’t flush properly. Maintenance came to fix but it still wouldn’t work properly."