Apartments in Smolyan Province

"Beautiful design of the rooms including original paintings signed by the painters. High quality bedding and comfortable bed. Perfect location within a few meters from the Roman Amphitheater, Kapana, craft coffee roastery and galleries and restaurants in the Old Town. Great place to enjoy the architecture of the period, enjoy the view towards the church next door and relax with a glass of wine by the window with a view towards the houses in the Old Town. Car access to the Old Town being guests of the hotel, which is otherwise not accessible by car, and the free parking was a big plus. Reception staff was very friendly and accommodating at all hours of the day and night. The hotel has 24hr staffed reception and they were helpful to supply ice upon request. Would definitely stay again and hopefully for longer."

"Excellent in all ways. Great staff—all speak English; great breakfast; great antiquíties in the basement. The beds are basic but comfortable. The rooms are very clean. The Hotel is close to all the important spots. Dmitar is so helpful (everyone is). We would stay there again with no qualms."

"The property is beautiful, close to everything, you are able to walk almost everywhere in the city from the hotel. You have to pay to use the pool and other amenities."

"Odalarda terlik var :) Otelin hemen önünde park yeri var. Köşeyi dönünce alışveriş merkezi bulunuyor. Belirli saatler arasında lobide ücretsiz olarak çay&kahve alabilirsiniz. Otel temiz ve oda dizaynları güzel. Çalışanlar her konuda yardımcı oluyor. "

"The hotel wasn’t acting like a 5* hotel. The facilities are good but the staff was extremely rude and incompetent. We were welcomed with no toilet paper in our room (like none) and no hair conditioner. The biggest shock for me was the receptionist who supposed to receive a package which I phoned earlier about and it was rejected 3 times with no phone call to me. I was advised to pay a taxi from Smolyan (€20) to return it back to the hotel. We also tried to order from reception cutlery to our room, they send us to the restaurant and the restaurant send us back to reception so no one actually was bothered to do that. I would never pay again for 5* hotel that doesn’t provide 5* services. Not worth the money "

"Throughout my life, I've stayed in many different hotels in many cities. I generally don't like to comment on the places I stay because many hotels have both advantages and disadvantages. However, this time it's different.... Exceptional cleanliness, a magnificent breakfast, friendly and attentive staff. Don't let the fact that it's a 3-star hotel fool you; believe me, you can easily find a level of comfort here that you'd be hard-pressed to find even in a 5-star hotel. Are there no negative aspects at all? Yes, believe me, there aren't! ENDLESS THANKS TO ALL THE STAFF, ESPECIALLY THE HOTEL OWNER MR. HRISTO, FOR MAKING US FEEL AT HOME..."

"Very unpleasant stuff. Peter was not polite, he did not apologise for my room not be ready for check in at 2pm. Thanks or please are not words in his vocabulary. Otherwise hotel is outdated but clean and good location "