"El Servicio del la alberca deficiente, los meseros que trabajan ahi tenia uno que ir a llamarlos y buscarlos, además de solo tener un elevador trabajando comentaron los mismos trabajadores que desde septiembre del 2025 esta descompuesto, el carrito que les ayuda a los botones a llevar las maletas tiene las llantas ponchadas, y la limpieza super deficiente. Asi que piénsala antes de viajar a este hotel."
"First night we were there we found a worm on the bed the food it self is not good at all I mean that is the reason people get the all inclusive to save on food but we ended up almost every day getting outside food the pools where always super hot and there wasn’t much to do overall. The rooms we had were about 10 min walk from everything. Also the hotel itself is very far from the malecon so you have to take like a 25 min car ride to explore everywhere else. Overall I think you should save your money and get something better for an more affordable price."
"I will agree with what most people said about the hotel being very outdated. The pictures of the resort are old! Our beds were so hard, and one had a spring sticking out."
"Love this hotel this is my second time staying here, staff is great, pools are awesome, only thing that could be better is the bar by the pool as the service was kinda slow but other than that this hotel delivers, beautiful ocean view worth paying extra for sure."
"This hotel serves its main purpose, the room was clean and the staff was decent but I think it is in need of a remodel, the difference in price compared to better hotels in the area isn’t that much so the value proposition for this hotel just isn’t there, the practice of handing you the remote control when you check in and the expectation that you bring it back at check out is something you see at lower tiers of hotels in Mexico not a resort style place as they advertise themselves"
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