Pension Haus Helene sits peacefully by the lake, offering travelers a quiet escape with its garden and sun-filled terrace. Guests can savor local breakfast specialties, use the barbecue grills for outdoor meals, and stay connected with in-room WiFi throughout their stay.
Located in Simmerath, Pension Haus Helene is in a national park and on the waterfront. Eifelsteig and Kommern Open-Air Museum are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Greifvogelstation-Wildfreigehege Hellenthal and Erlebniswelt Eifeltor. Take an opportunity to explore the area for water adventures such as fishing. Visit our Simmerath travel guide
Free local cuisine breakfast available daily 8:30 AM to 10:00 AM
Conveniences
ATM
Limited-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Barbecue grill
Garden
In a national park
On a lake
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Sign language-capable staff
Upper floors accessible by stairs only
More
Smoking not allowed
Room amenities
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with satellite channels
Food and drink
Electric kettle
More
Desk
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 10 days prior to check-in
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 18 to February 28:
Parking area
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 5.00 percent will be charged
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Pension Haus Helene Pension
Pension Haus Helene Simmerath
Pension Haus Helene Pension Simmerath
Frequently asked questions
Is Pension Haus Helene pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Pension Haus Helene?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.
What time is check-out at Pension Haus Helene?
Check-out is at 10:00 AM.
Where is Pension Haus Helene located?
Situated on the waterfront, this pension is within 1 mi (2 km) of North Eifel Nature Park and Eifel National Park. Eifel Clinic St. Brigida GmbH & Co. KG and Ordensburg Vogelsang are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Pension Haus Helene Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.