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"Room was great. I like that their check out time is at noon, instead of earlier. Breakfast has good selection of Western and Japanese food."

"Breakfast 5/5 Location 5/5 Cleanliness 5/5"

"Room was spotless, staff were excellent and the free coffee and pastries in the lobby were greatly appreciated. A very nice perk."

"Great overall "

"The outdoor onsen is small"

"The hot spa for women only and men only was the highlight of the day. Reception staff were wonderful and the room was very clean. Location very close to train station a plus. Very easy to find bus to visit snow monkeys."

"Great tidy warm hotel, very quiet and convenient."

"Staffs are really nice! We would definitely go back !"

"Perfect for a solo visit to Nagano, right across from the station, a good view, all the amenities you need, and a great price"