"We loved everything about the Gainsborough, the staff were very helpful, the Spa was brilliant, the room was clean and today, also the maid was very polite and helpful. We were also upgraded to the Gainsborough suite as we mentioned it was our 25th anniversary so this was a plenty surprise, the hotel went above and beyond as they laid on a complementary fridge of drinks, a bottle of wine and a big box of Bath cheeses. Truly wonderful stay - thank you we come again."

"Attentive and friendly staff Rooms spotless Comfortable bed Lovely bar Good breakfast "

"The breakfast was good but wasn't a buffet as it usually is because not many people in for breakfast. Parking was fine with no problem "

"The place and the room was excellent and the all the staff were so friendly and very helpful."

"Spacious and well appointed and decorated room. Friendly staff."

"My room was a caravan on the roof lol! I did book it so it was expected. Everything was great. "

"Excellent stay"

"Enjoyed our stay, very handy for the cave Christmas event we attended. "