The Ritz-Carlton, Shenzhen

Travelers find stylish relaxation at this hotel near Coco Park Shopping Center, where an outdoor pool sits amid gardens and the spa offers Thai massages

Design Garden View King Room | Premium bedding, minibar, in-room safe, desk - The Ritz-Carlton, Shenzhen (Shenzhen)

Outdoor banquet area - The Ritz-Carlton, Shenzhen (Shenzhen)

Design Garden View King Room | View from room - The Ritz-Carlton, Shenzhen (Shenzhen)

The Ritz-Carlton, Shenzhen blends luxury with tranquility. Guests can book Thai massages or aromatherapy at the spa, relax by the pool under umbrellas, or join yoga classes. Three restaurants offer international cuisine, while attentive staff provide 24-hour assistance.

Exceptional

Popular amenities

Pool
Hot tub
Spa
Parking included
Free WiFi
Restaurant

AED 1,051 total

includes taxes & fees

2 Jul - 3 Jul

Room options

Check availability for these dates

Tonight

Jun 26 - Jun 27

Tomorrow

Jun 27 - Jun 28

All rooms

1 bed

2 beds

Showing 23 of 23 rooms

Premium bedding, minibar, in-room safe, desk

Club Premier King Bed Room

City view
55 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Club Junior Suite

City view
62 sq m
1 bedroom
Sleeps 3
1 Double Bed
Free WiFi

Club Executive King Bed Suite

City view
104 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Deluxe Garden View King Bed Room

Wonderful

Garden view
50 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Club Deluxe Twin Bed Room

Very good

City view
50 sq m
1 bedroom
Sleeps 3
2 Double Beds
Free WiFi

Club Premier Twin Bed Room

City view
55 sq m
1 bedroom
Sleeps 3
2 Double Beds
Free WiFi

Deluxe Twin Bed Room

Excellent

City view
50 sq m
1 bedroom
Sleeps 3
2 Double Beds
Free WiFi

Premier Twin Bed Room

City view
55 sq m
1 bedroom
Sleeps 3
2 Double Beds
Free WiFi

Deluxe Garden View Twin Bed Room

Good

Garden view
50 sq m
1 bedroom
Sleeps 3
2 Double Beds
Free WiFi

Club Executive Twin Bed Suite

City view
104 sq m
1 bedroom
Sleeps 3
2 Double Beds
Free WiFi

Carlton Suite

City view
118 sq m
1 bedroom
Sleeps 3
1 Double Bed
Free WiFi

The Ritz-Carlton Suite

City view
446 sq m
Sleeps 3
1 Double Bed
Free WiFi

Design Twin Room

City view
50 sq m
1 bedroom
Sleeps 3
2 Double Beds
Free WiFi

Design King Room

Exceptional

City view
48 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Design Garden View King Room

Garden view
50 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Design Garden View Twin Room

Garden view
50 sq m
1 bedroom
Sleeps 3
2 Double Beds
Free WiFi

Design Premier King Room

City view
55 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Oasis Suite

City view
104 sq m
Sleeps 3
1 King Bed
Free WiFi

Club Deluxe King Bed Room

City view
50 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Deluxe King Bed Room

Exceptional

City view
50 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Premier Suite

104 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Premier King Bed Room

Wonderful

City view
55 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Discovery Suite

City view
50 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

About the neighborhood

Located in Futian neighborhood, The Ritz-Carlton, Shenzhen is connected to a shopping center. Dafen Oil-Painting Village is a cultural highlight and some of the area's popular attractions include Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like mountain climbing nearby. Visit our Shenzhen travel guide

116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

Shenzhen Convention and Exhibition Center
6 min walk - 0.6 km
Shenzhen Civic Center
14 min walk - 1.2 km
Shenzhen Central Park
16 min walk - 1.3 km
Shenzhen Lianhuashan Park
2 min drive - 1.8 km
Huanggang Border Crossing
2 min drive - 2.1 km

Getting around

Hong Kong Lok Ma Chau Station
3 min drive
Gangxia Station
8 min walk
Shenzhen Intl. Airport (SZX)
32 min drive

Restaurants

Beef Hot Pot
2 min walk
湘颂（卓悦 intown 店）
3 min walk
京味张烤鸭店
2 min walk
Subway
4 min walk
勝記 Victory Restaurant
2 min walk

About this property

The Ritz-Carlton, Shenzhen

Luxury hotel near Shenzhen Convention and Exhibition Center
Located close to Coco Park Shopping Center and Shenzhen Lianhuashan Park, The Ritz-Carlton, Shenzhen provides a poolside bar, a coffee shop/cafe, and a garden. Indulge in a hot stone massage, a facial, and a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Pilates classes and fitness classes are offered at the 24-hour gym; The Ritz-Carlton, Shenzhen also has a hair salon, dry cleaning/laundry services, and car rentals on site. In addition to 2 bars and a business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
- An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
- Free self parking, plus extended parking (surcharge)
- Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
- Express check-out, express check-in, and 1 meeting room
- Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 280 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other amenities include:
- Recycling and LED light bulbs
- Bathrooms with separate tubs/showers and free toiletries
- TVs with satellite channels and DVD players
- Wardrobes/closets, separate sitting areas, and free infant beds

Similar properties

3 restaurants; breakfast, lunch, dinner, and brunch served

Pool
Hot tub
Spa
Parking included

AED 906 total

includes taxes & fees

6 Jul - 7 Jul

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Limo/town car service
Free secured self parking on site
Secured extended parking on site (CNY 60 per day)
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 217 for adults and CNY 108.50 for children
2 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Curv
Flavorz 全日制餐厅
Onyx
Paletto 意大利餐厅
Xingli 中餐厅

Things to do

2 hot tubs
24-hour gym
Fitness classes
Full-service spa
Outdoor pool
Pilates classes
Sauna
Steam room
Yoga classes

Family friendly

DVD player
Fenced pool
In-room crib
Laundry facilities
Lifeguards on site
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center (15,737 square feet of space)
Meeting room

Outdoors

Garden
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Hot tub
Hydrotherapy
Outdoor treatment areas
Reflexology
Sauna
Steam room
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Doorbell and phone notification
Elevator (43 inch wide door)
Height-adjustable showerhead
Lever door handles
Low-height electrical outlets in bathroom
Transfer shower
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

1 building
28 floors
Ballroom
Banquet hall
Built in 2008
Comprehensive food waste policy
Designated smoking areas (fines apply)
Double-glazed windows
Lifeguards
No plastic coffee stirrers
Non-plastic coffee stirrers available
Rooftop garden
Some LED lighting used
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Waste recycling policy

Room amenities

Bedroom

Blackout drapes
Free crib
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

DVD player
iPod dock
TV with satellite channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Meal delivery service
Minibar
Tea bags/instant coffee

More

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Energy-saving switches used
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 1 2026 to September 30 2026 (completion date subject to change). The following areas are affected:

Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 525 per day

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children
Airport shuttle fee: CNY 600 per vehicle (one way)
Secured extended parking fee: CNY 60 per day
Rollaway bed fee: CNY 525 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Guests under 18 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does The Ritz-Carlton, Shenzhen have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at The Ritz-Carlton, Shenzhen?

As of 26 June 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Shenzhen on 2 July 2026 start from AED 901, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Shenzhen?

Check-out is at noon.

Does The Ritz-Carlton, Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is The Ritz-Carlton, Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Lianhuashan Park and Splendid China Folk Village are also within 6 mi (10 km). Gangxia Station is 8 minutes by foot and Shenzhen Convention and Exhibition Center Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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The Ritz-Carlton, Shenzhen Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.6

Liked: Cleanliness, staff & service, amenities

Clean room , amenities always refilled and staff were very polite and excellent service.

Stayed 2 nights in Dec 2025

Verified

10/10 Excellent

YIFTACH

29 August 2025

20 July 2024

Hughie

5 August 2023

Liked: Property conditions & facilities

The service was truly exemplary from all staff. They often went out of their way to help despite any language barriers

Stayed 2 nights in Aug 2023

Verified

10/10 Excellent

Siu Yip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelleng service

excellent service at the club level lounge great hotel service and amenities lounge opens from 06:30 to 22:00 with food and beverage and snacks all day long!

Stayed 3 nights in Mar 2024

Verified

10/10 Excellent

Verified traveler

4 March 2024

Liked: Cleanliness, staff & service, room comfort

Great customer services, welcoming staff Veneer of vanity counter has peeled off. The hotel will benefit from some touch up

Stayed 2 nights in Mar 2024

Verified

8/10 Good

Verified traveler

3 January 2024

Liked: Cleanliness, staff & service, room comfort

Lovely hotel in a good location

We got an upgrade to the club floor for the premier corner room which we booked was not available even at 5pm. It’s a lovely hotel in good location but the facilities is a bit dated and not maintained properly. Restaurant is not big enough for an upscale hotel like this. It cannot accommodate all the guests who came down for breakfast. We had to wait about 15 minutes before we could get a table. Staff are friendly and helpful.

Stayed 1 night in Dec 2023

Verified

4/10 Poor

Kwan Ming

3 January 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Great lobby, helpful staff, but dated rooms.

Excellent customer services, however it’s a shame that the room had a couple of issues. Squeaky bathroom door, faulty TV remote control, the room was dated and the furnitures have seen better days. It would be okay if we were staying at a 3 or 4* hotel but given it was Ritz Carlton, it had really failed to meet our expectations.

Stayed 1 night in Dec 2023

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The Ritz-Carlton, Shenzhen

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Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Club Premier King Bed Room

Club Premier King Bed Room

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Club Junior Suite

View all photos for Club Executive King Bed Suite

Club Executive King Bed Suite

View all photos for Deluxe Garden View King Bed Room

Deluxe Garden View King Bed Room

View all photos for Club Deluxe Twin Bed Room

Club Deluxe Twin Bed Room

View all photos for Club Premier Twin Bed Room

Club Premier Twin Bed Room

View all photos for Deluxe Twin Bed Room

Deluxe Twin Bed Room

View all photos for Premier Twin Bed Room

Premier Twin Bed Room

View all photos for Deluxe Garden View Twin Bed Room

Deluxe Garden View Twin Bed Room

View all photos for Club Executive Twin Bed Suite

Club Executive Twin Bed Suite

View all photos for Carlton Suite

Carlton Suite

View all photos for The Ritz-Carlton Suite

The Ritz-Carlton Suite

View all photos for Design Twin Room

Design Twin Room

View all photos for Design King Room

Design King Room

View all photos for Design Garden View King Room

Design Garden View King Room

View all photos for Design Garden View Twin Room

Design Garden View Twin Room

View all photos for Design Premier King Room

Design Premier King Room

View all photos for Oasis Suite

Oasis Suite

View all photos for Club Deluxe King Bed Room

Club Deluxe King Bed Room

View all photos for Deluxe King Bed Room

Deluxe King Bed Room

View all photos for Premier Suite

Premier Suite

View all photos for Premier King Bed Room

Premier King Bed Room

View all photos for Discovery Suite

Discovery Suite

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Futian Shangri-La Shenzhen

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

The Ritz-Carlton, Shenzhen

Similar properties

Four Seasons Hotel Shenzhen

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom