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Renaissance Shenzhen Luohu Hotel

5.0 star property
Travelers find luxury and convenience at this hotel with a 24-hour gym and on-site shopping mall - perfect for both relaxation and exploration.

Choose dates to view prices

The Renaissance Shenzhen Luohu Hotel, near Dongmen Pedestrian Street, offers a seasonal outdoor pool and a garden. Enjoy shopping at the on-site mall and free in-room WiFi. Attentive staff ensure a pleasant stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 328
AED 382 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 1 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 129 for adults and CNY 98 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Renaissance Shenzhen Luohu Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Renaissance Shenzhen Luohu Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Renaissance Shenzhen Luohu Hotel on 31 May 2026 start from AED 328, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Renaissance Shenzhen Luohu Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Renaissance Shenzhen Luohu Hotel?

Check-out is at noon.

Where is Renaissance Shenzhen Luohu Hotel located?

Located in Luohu, this luxury hotel is 0.5 mi (0.7 km) from Dongmen Pedestrian Street and within 3 mi (5 km) of Luohu Port and Huaqiangbei. Shenzhen Convention and Exhibition Center and Huanggang Border Crossing are also within 6 mi (10 km). Guomao Station is 6 minutes by foot and Hubei Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.4

Cleanliness

8.4

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 211 out of 582 reviews
Rating 8 - Good. 249 out of 582 reviews
Rating 6 - Okay. 73 out of 582 reviews
Rating 4 - Poor. 27 out of 582 reviews
Rating 2 - Terrible. 22 out of 582 reviews

Reviews

Verified

10/10 Excellent

LE HOANG HUNG

Liked: Cleanliness, staff & service, amenities
Excellent hotel. Clean and staff is very professional. Very good location with all the good 24 h restaurant around.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Eyal

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Very good breakfast
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities
nice size room, clean and location is good
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and service of hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious clean rooms
Stayed 2 nights in Aug 2025
Verified

8/10 Good

WAI KWOK BRYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff good service and easy communication
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel with friendly staff. Convenientlt located in the center of almost everything.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing. The staff are very accommodating and friendly, where they make you feel right at home. The rooms are immaculate in design. The location is perfect. Definitely will return when in Shenzhen again.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location , location 4 minutes walk to metro, a lot shops a lot places to eat all variety
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Woon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent & helpful stay

Location is good, newly renovated, clean & comfortable. staff are most helpful. Will choose this hotel again when I next return to Shenzhen.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Wing Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with two double beds in room if you opt for twin bed which is good. Note, the wifi is not an international one and you cannot connect your device with the TV via HDMI.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Fung Ting

Liked: Cleanliness, amenities, property conditions & facilities
The hotel reception staffs are very helpful and friendly. The room is clean and size is not too small but not very big. Actually the room is fine for us. Only the shower place in the bath room has water leakage problem after taking shower, and made the bath room floor very wet and slippery. I have also purchase breakfast from the hotel. The breakfast place is super full and need to line up for table for around 5-8 mins until next table available. The environment is good but no service at all. Even we tried to asking restaurant staff for help, they try to ignore us many times until we insist they come to help us. Our table got no tissue paper, no teaspoon for coffee/tea and we couldn't find any these items from buffet bench as well. Super self-service buffet breakfast and do not expect from a 5-stars hotel. Overall is ok except the dining experience.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Brandi

Liked: Staff & service, amenities
The property provided excellent service, but the rooms are old and not very clean. The property does not reflect the price charged. Upon checking the room first room had an overwhelming mold smell. We asked to be moved to another room on the 12th floor-it also smelled of mold. Then we went to a room on the 16th floor. There was no odor, but the room had a lot of black mold in the sink and shower that was still there after housekeeping came to clean. The next day we spoke to a manager, Joe, who was very helpful. We went to a larger room on the executive floor. It was just okay. Also mold in the room. I have been to Renaissance before and the rooms at Louho need major upgrading. The revolving restaurant was excellent, clean and the food was delicious. Again, excellent service, but I would not return unless there are updates.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really luxury hotel, close to everything. Only downside is the corridors reeks of cigarette smoke. The shower was amazing and I could of stayed in there for ages.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JERRY JEN JUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast less options
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

King Chun

Liked: Staff & service, amenities
Check-in process was a little bit slow. Overall experience is good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joseph

Clean
Stayed 1 night in Nov 2025
Verified

8/10 Good

yu shan

Liked: Cleanliness, property conditions & facilities, room comfort
Not order breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2/F Dim Sum buffet lunch worth to try
Stayed 1 night in Aug 2025
Verified

8/10 Good

KA YI KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is a good stay!!
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

shuk yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 2 nights in Jul 2025
Verified

8/10 Good

WAI KWOK BRYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hearing noise sound outside, hope can improvement
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast has a large variety of foods but quality in general is not so good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this beautiful and modern hotel. The property is conveniently located with easy access to a nearby shopping center, offering plenty of dining options and entertainment within walking distance. The hotel also features a currency exchange machine on-site, which was very convenient for travelers. The atmosphere throughout the hotel was elegant yet comfortable, and the staff were courteous, professional, and always ready to assist. Overall, everything was clean, organized, and thoughtfully designed. I truly enjoyed my stay here and appreciated the convenience and comfort the hotel provided. I would definitely choose to stay here again in the future.
Stayed 2 nights in Oct 2025