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"I loved all their clientele it was amazing, food was great facilities were very well maintained however rooms were very tight with my large size luggage and lobby located on 11th floor had plenty space to sit but no spot to sit by front on grand floor while waiting for taxi Uh there was no thermostat to rise up temperature. I was able to access to use cooling only, I found it was cold during night time as temperature drops Otherwise I had great experience at the Gracery hotel"

"Check in was smooth and fast. Front desk was nice and professional. I must be getting old because I could hardly hear the girl talk. Anyways, room was nice and clean - had a washer (no dryer but that’s what the drying rack and balcony are there for), stove top, oven (but no microwave), large fridge and freezer (nice) and even a air dresser (to keep your clothes fresh). Had breakfast there daily - good mix of Korean and western - service was good as well. "

"When it comes to the storied legacy of The Westin Josun Seoul, there is no question that it stands among the finest hospitality establishments in the country. Each morning’s breakfast was nothing short of exquisite—thoughtfully curated with exceptional quality and refined presentation. The harmonious selection of Korean, Western, and international offerings provided both variety and balance, delivering more than enough to energize and elevate the start of each day. Equally impressive was the caliber of the staff, whose professionalism and attentiveness were truly of an elite standard. The housekeeping service, in particular, was outstanding—consistently meticulous and deserving of the highest commendation."

"Laundry is a plus. Room clean "

"Amazing location, it was close to pretty much all transportation, near the bus stop which also includes airport shuttle bus, and also a 300m walk to the closest subway station. There're also lots of food options around the hotel, and at least 4 convenience store located within walking distance. I would love to stay at this place again for my next visit, highly recommend to everyone!!"

"Hotel was in a good area, near train station and near many restaurants. It is quiet at night and walkable distance to Namdaemun Market and Myeongdong area. Hotel room was quite big and washroom was a good size. There is also a gym and swimming pool. "

"Their breakfast is good. They offer Western options like pancakes and salads, as well as Korean instant noodles. However, it would be even better if they included more traditional Korean dishes for breakfast."

"Clean room, big bathroom and friendly staff. Good location and safe surroundings."

"Staff were helpful. Room was clean but certain things were not working (in-room safe) and the light units in the bathroom and room were hanging off the wall. The hotel hallways smelled strongly of cigarette smoke even though the rooms are all supposedly non-smoking. Note that any damaged to room - including blocked toilet - would need to be covered by guest’s insurance or credit card. It’s important you inform the hotel as soon as possible after you check in."