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"Dear Duty Manager Yong-geun Yoon Hi We stayed for mum’s 70th birthday in Feb. Many thanks for your service. You showed me why the Shilla Hotel is the best in Korea. I can’t say enough to send my thanks for your kindness & thoughtful service. God BLESS you and I will visit again. Samsung, you should promote him to General manager at the Shilla!! Regards, Jacobs"

"The room was so clean. And the staff was so helpful with checking in and out"

"We had to wait 2 hours for checkin. I know the check in time is 3 pm, but there are always some rooms that are ready earlier. Then at 3pm there were many people checking in at the same time. I liked the location. Airport limusine in front of the hotel for 18000 won. one washing machine and one dryer for the entire hotel. we paid a higher price with expedia, but the room was on the 11th floor with a nice view. we did not have time for breakfast unfortunatelly. There was some renovation gaing on in the foyer when we were there. "