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Novotel Semarang

4.0 star property
Travelers can indulge in spa treatments, cool off in the outdoor pool, and explore Semarang with nearby car rentals at this upscale retreat

Choose dates to view prices

Novotel Semarang is conveniently near Paragon City Mall Semarang. Guests can enjoy aromatherapy and Ayurvedic treatments at the spa or dine at two restaurants. The property offers an outdoor pool, car rental services, free self-parking, and WiFi access throughout.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 118
AED 142 total
includes taxes & fees
14 Jun - 15 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 133100 for adults and IDR 66550 for children
  • Airport shuttle fee: IDR 100000 per person (one-way)
  • Airport shuttle fee per child: IDR 80000 (one-way), (from 5 to 14 years old)
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 55110, 9120208493504

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Novotel Semarang have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

How much does it cost to stay at Novotel Semarang?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Novotel Semarang on 14 June 2026 start from AED 118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Semarang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Semarang?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Semarang?

Check-out is at noon.

Does Novotel Semarang provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 10:00 AM–5:00 PM on request. A fee of IDR 100000 per person applies.

Where is Novotel Semarang located?

Situated near the airport, this spa hotel is within a 15-minute walk of Paragon City Mall Semarang and DP Mall Semarang. Lawang Sewu and Kota Lama Semarang are also within 1 mi (2 km). Semarang Tawang Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 43 out of 163 reviews
Rating 8 - Good. 76 out of 163 reviews
Rating 6 - Okay. 29 out of 163 reviews
Rating 4 - Poor. 9 out of 163 reviews
Rating 2 - Terrible. 6 out of 163 reviews

Reviews

Verified

8/10 Good

Yin

Liked: Cleanliness, staff & service
Room is a bit outdated, but location is very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Good service.
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Kadiman

Liked: Staff & service, amenities
Room is very old and towel needs to be replaced too old and look dirty unfortunately.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Setyawati

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is old , dark, and dirty.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mice stay

Hotel is a bit old but still convenient. Strangely enough, it does not provide hand towel. You have to ask for it specifically.
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Peng Lim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad experience

Bedsheet and Towel are smelly...
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Nikoletta

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty, worn down. Smells like mold. Hard to communicate in English. Never coming back.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service

Not so good

Check in was not smooth. Check out was terrible. The people working at the check out desk were unprofessional.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Hee Sang

Liked: Staff & service, amenities
식사도 괜찮고 직원들 대응도 좋았습니다
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Meitha

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel tua

Order non smoking tapi dikasih smoking room. Keran wastafel copot . Air panas tidak jalan. Handuk kelihatan kotor dan sudah tidak putih. Bau asap rokok. Kondisi furniture yang sudah rusak dan tidak ter maintain.
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Hiroyuki

Disliked: Cleanliness, property conditions & facilities
食事が美味しいない。
Stayed 1 night in Jun 2024
Verified

4/10 Poor

maxime

Disliked: Cleanliness, property conditions & facilities, room comfort

Hôtel vieillissant et sale

Hôtel à l abandon , salle de bain sale, odeur d urine / égout. Petit dej très moyen. Je connais cet hôtel depuis 15 ans et la qualite se dégrade à chaque visite. C était mon dernier séjour dans cet hôtel.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

HANG BAEK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smells mold much
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

HANG BAEK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Very good
Stayed 1 night in Jan 2022
Verified

4/10 Poor

Jong Eun

Disliked: Cleanliness, property conditions & facilities
towel and bed cover are so old.They are not looking clean at all.
Stayed 1 night in Jan 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

年季を感じますが清潔でした。朝食代替は要改善

年季を感じる設備ですが、清潔でした。トイレの足元が非常に狭いのは設計が古くて仕方ないのかも知れません。 ホテルの説明書きに「朝時からロビーで簡易な朝食」とあったのですが聞くと「無い」と言われました。早朝チェックアウトで6時からの朝食が無理だったので残念でした。 またお弁当パック注文したところ、写真にあったドリンクやカトラリーは付いて来ず、不親切なパッケージは非常に残念でした。要改善と思いました
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Sung Jin

Liked: Property conditions & facilities
Disliked: Room comfort
The noise of the machine was very loud, perhaps because of the air conditioner, so it bothered me. And furniture is very old. Room service hamburgers are delicious.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities, room comfort

Good stay in Semarang

Hotel is in a very good location, across from Paragon mall. Though the room is comfy, but its aging. The bathroom really needs more attention in cleanliness. Water stain is so pronounced on the shower curtain and bathmat; and these can be easily fixed. All staff were very friendly and helpful! Overall, we had a good stay.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Choi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the excellent hotel in Semarang

Cozy and comfort facilities... breakfast was also good !
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
値段相応ではあるが、設備が古く隣の部屋の携帯の振動が伝わり、隣の部屋の目覚ましで一緒に起きてしまう。 お風呂には蟻が発生していた。 従業員の対応自体は親切で良かった。
Stayed 13 nights in May 2021
Verified

8/10 Good

Low Peng

Liked: Cleanliness, staff & service, room comfort

Comfortable hotel

Comfortable and staffs are friendly
Stayed 2 nights in Mar 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

비즈니스 출장

위생관리와 직원 서비스 모두 만족하였습니다
Stayed 1 night in Jan 2021
Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not go to this hotel.

Room is so horrible. I asked for a non smoking room. Apparently i was put into a “previously” smoking room section. The whole room reeked of tobacco smell. The bed and the sofa too. This hotel was a good hotel 5 years ago. Cleanliness and maintenance has slipped down for sure.
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Jun

Liked: Staff & service

노후된 시설

시설이 노후되어 깨끗한 느낌의 숙박은 아니었습니다.
Stayed 1 night in Jun 2020
Verified

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing stay

Staff are lovely and the hotel is in a great location. Have stayed there many times before with no issues, but this trip was not good sadly. The key card wouldn’t work, they replaced it but still didn’t work so just said to ask someone from reception to accompany me to the room every time! One of the towels hadn’t been cleaned and was clearly damp and smelly from the last person that used it, and the whole room had a bad smell in it. I asked to be moved but there was nothing available (which seemed unlikely). I think next time I will stay somewhere else. Real shame as it’s always been good before
Stayed 1 night in Mar 2020