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"Excellent service "

"Quiet, safe, right beside train station. Good room temperature. Blackout sliding panels on the window, which also served during my cold December three-night stay to keep the room warm at night, preventing heat from radiating out from the large window. The chair at the desk was very comfortable both for working and for reading, with padding on the seat and on the back."

"Hotel structure does have atrium. This atrium is without roof, so winter is very cold/chilly and Very hot in summer season when you move from your room to dining area, hot spring facility and front desk. This hotel should be install roof over the atrium."

"静かな環境、アメニティも良かったです。特に、部屋から望む、信濃川との景色が良かったです。"

"Very conveniently located by the JR Niigata station. Although I did not get the buffet breakfast as I had to checkout early, like it offers all the regional Niigata foods. "

"A beautiful new building and kind staff."

"The breakfast menu was great. All service personnel we interacted with were outstanding. American hotel workers should be trained by their Japanese counterparts."

"Comfortable beds snd bedding with a plush comforter and our room had an ofuro japanese tub for soaking! It was a big hotel but easy to check in/out; I especially liked the express checkout. Close to train station and an easy walk to the river. "

"Good hotel, a bit dated here and there. It gives a 90s vibe, which I like a lot. I would definitely stay here again for the current price, its a very good deal! Don't expect anything fancy in this hotel, but everything will be functioning as it should!"