Located near Shopping Cidade São Paulo, Novotel SP Jardins offers a peaceful retreat with a garden and outdoor pool. The 365 restaurant serves international dishes with garden views. Enjoy amenities like laundry, luggage storage, free WiFi, and attentive staff.
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of BRL 105 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available
Children and extra beds
Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately BRL 79 per person
Valet parking fee: BRL 38 per night
Pet fee: BRL 105 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
A late check-out fee will be charged
Administrative fee: BRL 3.6 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 09.967.852/0219-81
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Novotel SP Jardins have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Novotel SP Jardins?
As of 24 May 2026, prices found for a 1-night stay for 2 adults at Novotel SP Jardins on 31 May 2026 start from AED 366, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel SP Jardins pet-friendly?
Yes, Novotel SP Jardins allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 105 per pet, per night. Service animals are exempt from fees.
How much is parking?
Valet parking is available for BRL 38 per night.
What time is check-in at Novotel SP Jardins?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Novotel SP Jardins?
Check-out is at noon. Late check-out is available for a fee.
Where is Novotel SP Jardins located?
Located in Jardins, this hotel is within a 15-minute walk of Ibirapuera Park, Paulista Avenue, and Shopping Cidade São Paulo. Nove de Julho Hospital and Sesc Paulista Viewpoint are also within 1 mi (2 km). Trianon-Masp Station is 16 minutes by foot and Brigadeiro Station is 20 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
9.2
Location
9.0
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 548 out of 1003 reviews
10 - Excellent
548
Rating 8 - Good. 328 out of 1003 reviews
8 - Good
328
Rating 6 - Okay. 85 out of 1003 reviews
6 - Okay
85
Rating 4 - Poor. 29 out of 1003 reviews
4 - Poor
29
Rating 2 - Terrible. 13 out of 1003 reviews
2 - Terrible
13
Reviews
Verified
10/10 Excellent
francis c
23 April 2026
Liked: Cleanliness, staff & service
The breakfast menu was plentiful and very fresh. AC kept the room very cool.
Such a great hotel for the price. The location is excellent if you want to walk or take very brief uber rides to the sites. The customer service is notable especially in the restaurant where the service was friendly and exceptional.
Gordon
Stayed 11 nights in Jan 2025
Verified
8/10 Good
Ashley
29 August 2023
Liked: Cleanliness, staff & service, amenities
Convenient area. Close to lots of great restaurants. Staff was very friendly and welcoming.
Great location. Right next some really good restaurants. Room was a good size, comfortable bed and nice check in experience. Room did not have enough light and hotel overall could use a bit of a refresh but good value for money.
had a very pleasant stay at Novotel Jardins. The Area was very safe with many restaurants in walking distance . Breakfast was excellent with many choices . Very Large room and value for money .
stayed at Novotel Jardins during a business trip . had a pleasant stay .. Room was large and comfortable . very good breakfast . many dining option in walking distance and area was very safe . value for money . would stay here again.
The hotel is lovely, all staff were friendly and front desk staff speak Portuguese and English which is excellent. The rooms were a good size, beds were comfortable, the breakfast was good quality. The hotel was in a safe location and not too far of a walk from shopping and subway.
It’s a nice hotel but the hallways have a weird smell, maybe because it’s carpet. There’s no coffee maker in the room and the bed is just ok. The location is excellent and the breakfast is really good. Very safe area and very walkable.
Excellent Staff and breakfast. Bed was lower quality and older than expected. Shower was small and cramped. We has a pleasant stay but for the money I was expecting, a bit higher quality,
The staff is friendly. Breakfast is good and has variety. I would prefer bigger and spongy pancakes. The chef's chicken specialty is delicious. Yes, that's for breakfast!
My room was super clean, especially the bathroom, and everything within the facilities worked. There is no iron in the room, but if you need one, just request it in reception. They only prepare breakfast boxes in advance and for those leaving before 5 am. Overall, I'm glad that I chose this hotel over other options my colleagues complained about.
Good stay with a few minor hiccups
The staff were great and the location is perfect. The rooms are nice and spacious. One of our rooms was excellent, but the other had a weird odor and a very dusty closet.(1210) If the cleaning were a bit more thorough, it would be a 5-star stay!"