Find Hotel with a Concierge in Sanya

"What a wonderful hotel! Very comfortable, cozy, and quiet, with a beautiful garden and pools! Excellent on-site restaurants. Friendly staff. We felt incredibly comfortable the whole time! It may not be the newest hotel, but we've been to neighboring giant hotels, and in terms of comfort and luxurious, relaxed living, we know Sofitel is the best! The children's entertainment area is simply amazing! Thank you for a wonderful stay!"

"Great location and service !"

"公区很漂亮，整体很不错。"

"Assistant front desk manager was brilliant he provided us with service above and beyond our expectations and made us feel very welcome. He is an excellent ambassador for this hotel. We appreciated him providing us personal service."

"Goog"

"Well maintained place and easy access to everything. The staff were stand out. Very courteous, friendly and always there to help out. Special thanks to the guy at the front desk (sorry didn't get the name as I was in a rush) who helped above and beyond booking a didi when I had issues with my app on 23rd Dec at about 2pm. Much appreciated. "

"Our 5 night stay at this hotel was nothing short of spectacular. From the moment we arrived, we were greeted with a beautiful, spacious, and spotless room, along with a thoughtful basket of fragrant, sweet tropical fruits. The passion fruit here is a revelation—so much more vibrant and fresh than what we find in the US. The service was impeccable, particularly from our butler, Lulu, who was incredibly courteous and attentive. The breakfast buffet offered an impressive variety, from traditional Chinese dishes to the best French pastries I’ve ever tasted. A true highlight was the outdoor live music bar by the private beach. The combination of the sunset, the ocean breeze, the aroma of the BBQ, and the nostalgic live music was absolutely intoxicating. Spending my mornings and evenings walking along the white sand beach was the perfect way to bookend my days. This was truly my best vacation week ever."

"Very nice and comfortable hotel with good privacy and service. Many restaurants and facilities are available in the hotel as well. The butler service was very nice, able to answer your enquiry in a short time"

"The hotel is exactly what one would expect from a non-top-tier IHG property, reasonably priced, clean and not noisy. Dining options are kind of limited, the menu at both restaurants is the same every day with very small variation for the breakfast buffet. Air conditioning in the rooms is top notch - no noise at all, air movement is barely noticeable thanks to oversize vents, the temperature is very even throughout the suite - it was super nice to enter the room from the humid heat outside. Bathrooms are large and well-ventilated. Larger, nicer suites with room-size patios are in the building that is not wheelchair accessible - both levels are accessed only by a flight of stairs. The rest of the hotel has elevators and ramps everywhere. Staff always rushes to help. Tiles around the pool need maintenance, some of them wobble too much. If you want to go to town, you'll need a ride. Rides are available, but not from western ride sharing services, and there aren't many dining options within a short walking distance. The hotel is on the shore, but the beach if very small, right in front of the hotel there's a protected coral reef, so swimming is limited to a small sandy area, that is clean and well-maintained. The sand may feel a little rough for bare feet because of tiny bits of seashells, but that is natural; wear flip-flops and you'll enjoy it. You'll find better than average flip-flops in the closet in your room. Most power outlets in the room are UK 3-prong style"