Search Resorts in Sanvordem

"very nice staff and polite service by everyone. Thanks for making our stay comfortable and enjoyable. "

"Was really excited to stay at this property Unfortunately due to the current situation my flight got cancelled and the one I rebooked also got cancelled I tried calling and messaging to explain this Before this happened the st Regis team was very responsive and suggesting lots of stuff As soon as I explained what happened I have had no response no refund nothing Am extremely disappointed as I wanted to rebook to stay here in the future but after this I will not do so Clearly they only pretend to care when you book and as soon as a problem arises they cannot even be bothered to even respond Extremely disappointed "

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"Beautiful retreat professionally maintained great service"

"Overall excellent experience. Would come back"

" We have been staying at this property since its Hyatt days, which makes this February visit even more disappointing. Four families travelled from different cities to celebrate an 80th birthday. Despite sharing all booking details in advance, there were repeated lapses. I received an incorrect airport pickup call meant for another guest, and the response from the front office was a routine, mechanical apology with no ownership. More seriously, although all four rooms were booked under my ID and secured with my credit card, the staff asked my father-in-law and sister-in-law for their cards and charged ₹50,000 to my sister-in-law without authorisation. Even after raising the issue, the amount has not been reversed 12 days later. On checkout, I was again asked about collecting payments from others, forcing me to settle everything myself to avoid further confusion. The property is lovely, but the front office operations are deeply disappointing. A milestone family celebration was overshadowed by preventable errors and poor handling."

"Clean, spacious room, friendly and attentive staff. The pool was temperature controlled and newly renovated. We had an excellent time here! The breakfast was excellent and the variety on offer was exceptional."

"Really dated I booked an indulgence room. It was terrible Swimming pool is in the shade and really cold water. Only 6 sun loungers around it because nobody went in the pool. Clean towels supplied smelt horrible. Always got dirty feet when I had a shower as they obviously don’t clean the floor"

"There were unexpected charges related to the age of my children. I booked for two adults and two children but had to pay £230 extra for my oldest child upon arrival. Hotel subsequently realised that the charge was not entirely correct but only partially compensated me. The breakfast was excellent and the service at the breakfast was wonderful. However service at the restaurant during the dinners was less good. Hotel prices for the wine are not reasonable. More than £40 for a bottle of local wine (which is the cheapest option) is not market standard. Beach is wonderful and location and distance to the beach is perfect. Swimming pool and garden are outstanding. There were a lot of mosquitoes inside of our room and hotel, much less of them if dining in one of local huts on the beach. "