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L'étape de Santenay

2.0 star property
Tennis enthusiasts find their match at this city center property where active days lead to restaurant lunches and casino excitement

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L'étape de Santenay, in the city center, balances relaxation and entertainment. Guests enjoy an outdoor tennis court, terrace, and on-site casino. The property offers in-room WiFi and a coffee shop, with staff assisting in luggage storage and tour tickets.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

About this property

L'étape de Santenay

  • Hotel in the city center
  • At L'étape de Santenay, you can look forward to a casino, a terrace, and a coffee shop/cafe. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), an outdoor tennis court, and tour/ticket assistance
    • Free newspapers and luggage storage
  • Room features
  • All guestrooms at L'étape de Santenay have amenities such as free WiFi.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Free infant beds, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Thursday and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 6 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.00 per person
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is L'étape de Santenay pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

There is free parking nearby.

What time is check-in at L'étape de Santenay?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at L'étape de Santenay?

Check-out is at 11 AM.

Where is L'étape de Santenay located?

Located in the heart of Santenay, this hotel is 0.8 mi (1.4 km) from Domaine Chapelle and within 9 mi (15 km) of Olivier Leflaive and Meursault Castle. Domaine Château de Cîteaux and Terrasses de Cîteaux are also within 9 mi (15 km). Santenay-les-Bains Station is only a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accueil. Excellent accueil. Excellent accueil. Excellent accueil.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Cathy

Liked: Cleanliness, staff & service

bien dans l'ensemble

Hôtel assez simple dans l'ensemble, mais très bien pour un séjour court. Il manquait un peu de chauffage, sinon pour le reste c'était très bien.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities

joli village bourguignon

Halte professionnelle en Bourgogne. Rien à redire.
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Verified

8/10 Good

gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort