Gran Hotel Santa Cruz

Property class: 4.5

Choose dates to view prices

Free full breakfast, free water park access, and a swim-up bar are just a few of the amenities provided at Gran Hotel Santa Cruz . For some rest and relaxation, visit the sauna. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a poolside bar and a free daily manager's reception.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 238
AED 238 total
15 Sep - 16 Sep

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Double Room, City View

A hotel room with a large bed, a small table with chairs, a view of the city through a window, and a separate bathroom area.

Comfort Double Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room, City View

A hotel room with a bed, a desk, a chair, a table, a TV, and a mirror.

Deluxe Double Room, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Comfort Twin Room, City View

A hotel room with two beds, a TV, a small table, and a balcony with a view.

Comfort Twin Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Comfort Triple Room, City View

A hotel room with two beds, a desk with a lamp, a chair, and a large window with curtains.

Comfort Triple Room, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free wired internet

View all photos for Deluxe Studio Suite, City View

A hotel room with a bed, a desk, a chair, a lamp, and a window.

Deluxe Studio Suite, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located near a boardwalk/promenade, Gran Hotel Santa Cruz is in Centro Histórico neighborhood and is connected to a shopping center. Sacred Art Museum and Santa Cruz de la Sierra Contemporary Art Museum are cultural highlights, and some of the area's attractions include Centro Cultural Feliciana Rodríguez and Franco Aleman Cultural Center. Traveling with kids? Consider Centro Cultural Casa Melchor Pinto, or check out an event or a game at Ramon Tahuichi Aguilera Stadium. Visit our Santa Cruz travel guide
Map
# 247 Rene Moreno, Santa Cruz, Departamento de Santa Cruz

What's nearby

  • An interior of a church with high arched ceilings, wooden pews, and a central altar.
    San Lorenzo Cathedral
    3 min walk - 0.3 km
  • A historic building with arched windows and a clock. People are sitting and standing on the steps in front of the building.
    Plaza 24 de Septiembre
    5 min walk - 0.4 km
  • Sacred Art Museum
    3 min walk - 0.3 km
  • Artecampo
    9 min walk - 0.8 km
  • Arenal Park
    11 min walk - 1.0 km

Getting around

  • Santa Cruz de la Sierra Station
    10 min drive
  • Santa Cruz (SRZ-El Trompillo)
    10 min drive

Restaurants

  • Caffettino
    4 min walk
  • InArte Cafetería
    2 min walk
  • L’arôme Centro
    2 min walk
  • Burger King
    4 min walk
  • Il-Borgo
    4 min walk

About this property

Gran Hotel Santa Cruz

  • Luxury family-friendly hotel connected to the convention center
  • At Gran Hotel Santa Cruz , you can look forward to free full breakfast, free water park access, and a swim-up bar. For some rest and relaxation, visit the sauna. In addition to a poolside bar and a free daily manager's reception, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with a waterslide, sun loungers, and pool umbrellas
    • Free self parking, plus extended parking (surcharge)
    • An electric car charging station, access to a nearby health club, and coffee/tea in the lobby
    • Outdoor furniture, an elevator, and a 24-hour front desk
  • Room features
  • All 72 individually furnished rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, memory foam beds, and down comforters
    • Bathrooms with bidets and shower/tub combinations
    • 60-inch Smart TVs with Netflix, streaming services, and digital channels
    • Wardrobes/closets, separate sitting areas, and mini fridges

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The price is AED 96
AED 96 total
15 Sep - 16 Sep
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Secured, covered extended parking on site (USD 4 per night)
  • Limited onsite self parking (max 10 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free water park
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • Children's games
  • Dining table
  • Free water park access
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center (1,615 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • 6 steps to reach entrance
  • Accessible shuttle
  • Cobblestone flooring in public areas
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Portable hoist available
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 7 floors
  • Built in 1958
  • Fireplace in lobby
  • Georgian architecture
  • Renovated entire property - June 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We have included all charges provided to us by the property.

Optional extras

  • Covered extended parking fee: USD 4 per night
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 10:00 PM
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Gran Hotel Santa Cruz have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Gran Hotel Santa Cruz ?

As of 14 September 2026, prices found for a 1-night stay for 2 adults at Gran Hotel Santa Cruz on 15 September 2026 start from AED 238, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Hotel Santa Cruz pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Gran Hotel Santa Cruz ?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Gran Hotel Santa Cruz ?

Check-out is at 11:00 AM.

Where is Gran Hotel Santa Cruz located?

This family-friendly Santa Cruz hotel is located near the airport, within a 5-minute walk of Centro Cultural Feliciana Rodríguez, Franco Aleman Cultural Center, and Centro Cultural Casa Melchor Pinto. Sacred Art Museum and San Lorenzo Cathedral are also within 5 minutes.

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