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"Clean rooms and great staff!!"

"This was a great place to stay!! Not far from Old San Juan and great places to eat in the area as well. The Condado Plaza was a great place to stay."

"Beautiful resort. I’ve been staying here for 20 years. Every time I visit PR."

"The hotel was within walking distance to many restaurants and shops. It is very close to the beach. The staff was amazing"

"Housekeeping does not come unless you specifically ask them to at the front desk, mildew smell in the rooms, sand on the beds and couch when we checked in, mold on the fridge and trash cans. They also try to charge you extra $75 for early check in even if the room is "ready". Overall it is a decent place near the water if you are not planning to be in your room a lot while on your trip."

"Si te quieres aburrir y la Pool esa área súper muerta"

"This was my 3rd visit…Yes, I would return. For the most part, Everyone is so nice and professional with the exception of the gentleman working the front desk Tuesday, 5/12/26. My brother was coming to visit me from the other side of the island and out of courtesy I asked if he could shower in my room because it would have been ridiculous if he had to go back home to come back after for the evening, after a day at the beach. This guy was so arrogant and started giving a whole explanation of why not. Needless to say… I stayed that evening but went someplace else for an extra day. That establishment/hotel took me in with open arms… I paid whatever extra fees and my brother came back and we were able to enjoy the amenities and left with a pleasant experience."

"Pool was small. The check-in was a nightmare. They did not have the room ready at the advertised check-in time. I had to wait 4hrs to get the room."

"From the moment we arrived, this hotel exceeded every expectation. The staff was warm, welcoming, and genuinely attentive, making us feel valued throughout our entire stay. The room was spotless, beautifully designed, and incredibly comfortable — every detail felt thoughtfully curated for relaxation and convenience."