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Cristallo

3.0 star property
Get ready to unwind in style at this mountain retreat. Recharge with delicious meals, relax in the spa tub, and gear up for your next adventure.

Choose dates to view prices

Cristallo is a haven near Dolomites, offering a continental breakfast and an inviting terrace. Unwind at the spa tub or sauna after hitting the slopes with ski shuttle and storage; enjoy activities like golfing on-site or exploring nearby QC Terme Dolomiti.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 464
AED 527 total
includes taxes & fees
19 Jun - 20 Jun

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Hotel Trento
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7.8 out of 10, Good, 9 reviews
The price is AED 274
AED 318 total
includes taxes & fees
9 Jun - 10 Jun
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 6 per accommodation, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 6 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Cristallo pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 6 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Cristallo?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Cristallo on 19 June 2026 start from AED 464, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Cristallo?

Check-in start time: 2:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Cristallo?

Check-out is at 10 AM.

Where is Cristallo located?

Located near the slopes, this San Giovanni di Fassa hotel is in the mountains, within 1 mi (2 km) of Dolomites and QC Terme Dolomiti, and close to winter sports such as skiing lessons. Col Rodella Cable Car and Lake Fedaia are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 31 out of 68 reviews
Rating 8 - Good. 27 out of 68 reviews
Rating 6 - Okay. 8 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

Reviews

Verified

10/10 Excellent

Crystel Amber

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, within walking distance of downtown, not the most comfortable beds, but considering the price we were very happy overall.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Incredibly clean well run hotel in a beautiful location with amazing views. The staff/owners take a lot of price in the Cristallo. The breakfast was wonderful. Cannot fault this stay at all.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

maurizio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Room was quiet and comfortable. Staff was always helpful, and very nice breakfast.
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Cenk

Liked: Cleanliness
Disliked: Room comfort

Just OK

We booked this hotel very last minute for an overnight stay before we started our main ski holiday at another location. The room was clean, the door lock did not work. The duvets kept slipping from on top of us to floor. (It must be the material). The breakfast was very limited. Overall, it was ok for just an overnight stay but we would not stay there for a longer holiday.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, close to the lifts. Clean, ample rooms, adecuate dinner, awesome breakfast. Nice people runs the Hotel. I would recommend it.
Verified

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great deal

A really good deal, this. Must be one of the best hotels in the Vals I’ve been to. The listing says it has a gym, though, but that turned out to not be the case. But all in all a great experience.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Duccio

Liked: Cleanliness, staff & service, amenities
Ottimo
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein freundlicher, unkomplizierter Wirt, der immer viele gute Tipps für die Gäste hat. Das schöne Hotel perfekt gelegen, sehr sauber, bequeme Betten und ein sehr gutes Frühstück. Wir haben kurzfristig gebucht und sind mit dem Hotel und dem Gastgeber sehr zufrieden . Wir kommen gerne wieder und heute schicken wir schöne Grüße aus Stuttgart .DANKE FÜR DIE GASTFREUNDLICHKEIT und die GUTE ZEIT BEI CRISTALLO HOTEL:
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Stefano

Liked: Cleanliness, amenities, property conditions & facilities
Ottimo rapporto qualità prezzo. A pochi passi dalla funivia di Vigo e dal parco giochi
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotel

Fint familiedrevet hotel uden de store dikkedarer. Venlig vært og personale. Stor skikælder med masser af plads til klargøring mv.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

cinzia

Liked: Property conditions & facilities

Camera sufficiente

Camera grande, balcone vista monte, pulito, colazione sufficiente, parcheggio
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo ambiente e personale disponibile. Colazione nella media. Posto ottimo per raggiungere tutte le località della Val di Fassa.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sciata mordi e fuggi

Soggiorno ottimo per un weekend sulla neve. Titolare gentilissimo, colazione ricca e buona. Ci sono deposito sci e parcheggio riservato
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Loris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura accogliente posizione stupenda vicino a tutto....personale gentilissimo...consigliatissimo
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servizio molto professionale! Tornerò. Grazie
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Johanne

Liked: Staff & service
Disliked: Cleanliness
Beaucoup de poussière dans la chambre.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

FILIPPO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale cordiale e disponibile, Colazione completa e abbondante. Letto comodo
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Valentino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale a disposizione e struttura molto bella!!!
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Romano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
posizione ideale, camera silenziosa e pulita
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Ronald

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Zwaar overprijst middelmatig hotel. Geen aanrader.

Hotel is redelijk maar niet meer dan dat. Simpele kamer waar de koffers op de bank moeten worden geplaatst. Daardoor is er geen comfortabele plek meer om te zitten. Ontbijt is zich OK maar men kan merken dat hierop wordt getracht te sparen: weinig brood en beleg. Gedurende onze 3 weekse trip veel betere (4*) hotels gehad tegen een aanzienlijk lagere prijs. Bij het uitchecken werd -volgens het hotel per ongeluk- getracht ons een >30% hogere prijs in rekening te brengen dan waarvoor was geboekt. Pas toen ik de boeking er bij haalde gaf men toe dat dit een vergissing was. Enige voordeel van dit hotel is de spectaculaire omgeving en het uitzicht vanuit de kamer.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentilezza del personale e pulizia della struttura
Stayed 6 nights in Jul 2021
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Camera perfetta

La camera che ci è stata affidata si presenta in ottime condizioni, sembrava rifatta nuova da poco. Trovata ogni giorno pulitissima e priva di polvere nonostante la presenza della moquette. In camera è presente una piccola terrazza con vista montagna. Un valore aggiunto va al letto e al cuscino entrambi veramente comodi.
La camera
Vista dalla terrazza
Stayed 3 nights in Sep 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Hotel pulito . Personale molto gentile. Semplice negli arredi. Posizione quasi centrale al paese di Vigo e Pozza, ma giusto 5/15 minuti a piedi. Il rapporto qualità prezzo, nel mio caso di una singola in offerta su Expedia.. ottimo.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Elisa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Notte del 3-4/8/2019

Hotel in posizione comoda rispetto agli impianti di risalita e al centro del paese. Il personale all’accoglienza è stato poco espansivo a differenza della maggior parte della popolazione Ladina: il ragazzo ha fornito i dettagli del soggiorno presso la struttura con aria scocciata. Camera ampia, pulita, adeguatamente insonorizzata e climatizzata. Colazione mediocre, con molti alimenti confezionati (merendine, fette biscottate ecc ). Non soggiornerò ancora una volta presso questa struttura
Stayed 1 night in Aug 2019