Search Chalets in San Bernardino

"Excellent staff from the front desk to the restaurant!"

"The stay was only for one night. The breakfast tasted terrible. "

"Excellent"

"WONDERFUL "

"Property is really nice. We enjoyed the lake view. Condo was clean and cozy. Would definitely go back."

"The check-in staff was aloof. He was very disturbed that I tried to find a lower price on Expedia. His attitude was he would rather be anywhere but helping me. But when a pretty young lady came in, he was all smilesand very helpful. Normally, I would not be so put off by a staff member's behavior, but this young man was more than discourteous. He needs some training in good old hotel customer service, no matter the customer. I even tried to joke around with the young man. He wasn't having it. We won't be coming back."

"Historic charm! This hotel has a level of charm that newer hotels don't. The lobby and other public areas are beautiful. The pool is just right. The staff is nice (but beware that valet can be a longer wait than you want). Note this reservation was for a basic room. And, the room was very basic. The bathroom is outdated - the fixtures in the shower are probably from the 1970's. Maybe a deluxe room has more updates."

"Safe surrounding area, very clean, staff very nice, room was spectacularly clean, comfy bed/pillows, lots of space, whole kitchen with dishwasher/stovetop/glass & dishware/full size fridge & automatic ice maker. Exceeded my expectations! Also appreciate the elevator as I have mobility issues"

"Beautiful hotel, the staff are very friendly and helpful. This was my second time coming to Lake Arrowhead, its been easily over 20 years since my last visit. You guys have made this staycation memorable for my family and I. Thank you!"