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"The hotel is fairly new, so everything in the facilities were in optimal conditions. The staff super helpful and friendly. Breakfast was included, but they have a bar/restaurant on the rooftop next to the pool with an amazing view of the city and monument. Location is very centric and plenty of restaurants and shopping places in the area. Plenty of parking options if you have rental. "

"Didn't partake in the pool..."

"Stayed in the section behind the main road, not the beach side because that one is reserved to hotel members. I got invited to the presentation the second day we got there and I declined, the guy did not insist too much which was good. Here are the pros and cons: Pros: -Helpful and courteous staff, excellent service. -Soundproof room (stayed in room 4302), contrary to what some people report, I assume they stayed in the building directly on the main street. Cons: -The hotel is on the main road and it is VERY BUSY, so if you're there to relax 10% of the time forget about it, you won't be able to relax at all, even when on the pool inside, or on the beach side, the sound from the exhausts of trucks, cars, and motorcycle is horrible. They have placed Speed bumps on the street to slow down traffic for security, but that causes very loud exhaust sound on deceleration and acceleration. -NO BEACH. You will have access to the beach, everyone does, but this hotel has no beach whatsoever, no proper access to the beach, you have to go down a rocky path to get to the beach, and you need to find a solution to sit on the beach to enjoy it, they have no loungers. Forget the beach feature for this one. -Pools surface is always dirty, I dont know how they designed these pools, they look very nice and they vacuum every morning, but surface dirt stays, no grating or skimmer filtration."

"It’s like a diamond in the ruff. I definitely will use again if I return to this area. "

"Everybody was nice "

"The from desk was very nice people. Good service "

"Walls are thin. Bathroom is small. No hot water in the sink. No coffee or tea maker. When it rains floors are really slippery. No elevator. Entrance can be a little confusing. Staff is really nice. WiFi is good. Fridge works. Air conditioning works great. Amenities weren’t great. No tissues for nose."

"The staff were very friendly and welcoming. Our room was pretty clean and we had no problems. I thought the resort in itself was very nice for the price. "

"Absolutely perfect! Location, staff services excellent Healthy and varied breakfast. Perfect place for stay in Santiago "