Vacation Homes in Sacatepéquez

"Clean room. Great breakfast "

"I had a very disappointing stay at this hotel. From the moment we walked into the room, we immediately started itching, and even after showering, the discomfort continued. Unfortunately, we found multiple types of bugs in the bed, which made the room feel very unsanitary. The pillows were also stained, and I found red hair on my pillow even though I have blonde hair, which raised serious concerns about cleanliness. To the staff’s credit, when we reported the issue, they were kind and moved us to a larger room. However, the problems continued. On our last night in the new room, the third bed had an ant infestation. After packing my belongings, I had to unpack everything because ants were crawling inside my suitcase. The hotel’s fountain and exterior are visually appealing and may attract guests, but the actual room conditions were unacceptable. I stayed on the second floor and would not recommend this hotel to anyone unless they are comfortable dealing with bugs in their room at night."

"Beautiful courtyard"

"The fridge wasn’t working"

"It was an acceptable stay"

"The place is very nice, close to everything. The staff was beyond helpful. The breakfast was yummy, I had the Guatemalan one. The coolest this was how helpful they were. Even though I had checked out They held onto my luggage in a save place so I didn't have to haul them everywhere. I was able to fo shopping then come back on the evening wait for my transportation for a few hours in the lobby. I will return. Thank you staff!"

"Traveled with 3 kids, stayed in the family suite- A/C was so cold during these hot summer days absolutely perfect. Food was great, attentive staff, quite location. Phenomenal access to all the hot spots within walking distance ! Would highly recommend ! We also booked the airport transfer through them directly. The driver was absolutely amazing from beginning to end book the same driver on the way back would highly recommend arranging transportation directly through them."

"Todo es hermoso, solamente si pudieran tener aire acondicionado seria genial"

"The good - the property has beautiful lawn and a nice pool. Staff was helpful. They have a free shuttle that takes you about a kilometer and drops you close to Central Park. Breakfast was good. The bad - the building is pretty run down. The toilet was very dirty and we had to request room change. In new room bathroom got clogged and had yellow water. They tried and somewhat fixed it, but I think they have old plumbing issue. They charge cars about $3 for parking. It can be validated for taxis dropping and picking you. But not all taxis know it and it creates confusion with taxis refusing to come to the premises."