Search Cottages in Richmond Hill

"The room was spotless, great big comfortable bed with plenty of soft pillows. We had breakfast in the grab and go bar - good variety and well cooked. We had an evening meal in Ca-Su-Al. The meals were nice but the staff were disorganized so we had to wait for cutlery - they brought the meals out before properly setting the table. Overall, it’s a nice hotel and we would stay again."

"Great staff"

"Property was under renovation so hard to give it a fair rating. It does need more elevators."

"Check-in had a hard time finding our reservation even though it was clearly shown in my confirmation. Hotel was beautiful and clean and the room was beautiful. Disappointed that the restaurant was closed at 11 PM as well as room service."

"Room temperature could not be adjusted. Too hot all night."

"You have to have a drink at the lobby bar. Amazing"

"So this is our second time staying here in the last month. To be honest with you I booked it the second time because we were fairly happy with our first day, but one of the things that kind of rubbed me the wrong way the second time around doesn’t sound like a big they give you water in your room, but they only give you one bottle and then any other water you have to buy yourself . Now this isn’t a big deal but little things matter. You th this beautiful hotel that I spent over $40o a night for and mind you I stayed two nights at when I asked the front desk for if we can have a couple bottles of water they told me I have to pay for it. This kind of rubbed me the wrong way so much in fact that I probably would consider not staying here again because of it. It’s the little things that make a huge difference For a $.25 bottle of water, they left such a horrible taste in my mouth but other than that the hotel is beautiful and it’s fantastic. It’s very clean very new and the breakfast is delicious. The head chef is fantastic and the staff for the most part are very friendly and nice, but honestly little things like this travelling a lot to different hotels for business and pleasure little like things like that should not even be an issue. Give me a break. Somebody staying for two nights have spent quite a bit of money to stay there and you’re asking them for money for a Walmart brand bottle of water are we serious and yes, it was a really cheap bottle of water.😂"

"Great "

"Excellent location, good food and excellent service generally"