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Grecotel Creta Palace

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Dates

May 2026

June 2026

3 bars/lounges, beach bar - Grecotel Creta Palace (Rethymno)

Creator video

Indoor pool, outdoor pool, sun loungers - Grecotel Creta Palace (Rethymno)

Family Suite Sea Front | Living area | Flat-screen TV - Grecotel Creta Palace (Rethymno)

Outdoor wedding area - Grecotel Creta Palace (Rethymno)

Grecotel Creta Palace, near Rethymnon Town Hall, offers a peaceful setting with a rooftop terrace and beach bar. Guests can book aromatherapy sessions at the spa or join yoga classes on the sand. Visitors especially appreciate the hotel's warm, inviting environment.

Excellent

Popular amenities

Pool
Hot tub
Spa
Parking included
Free WiFi

AED 874 total

includes taxes & fees

15 May - 16 May

Room options

Check availability for these dates

Tonight

Apr 25 - Apr 26

Tomorrow

Apr 26 - Apr 27

All rooms

3+ beds

2 beds

1 bed

Showing 46 of 46 rooms

Combined shower/tub, free toiletries, hair dryer, bathrobes

Family Bungalow Suite Sea Front Private Pool

Sea view
46 sq m
1 bedroom
Sleeps 4
1 King Bed and 2 Twin Sofa Beds

Minibar, in-room safe, blackout drapes, iron/ironing board

Bungalow (Side Sea View)

Wonderful

Sea view
35 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Twin Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Family Bungalow with Balcony

Garden view
55 sq m
2 bedrooms
Sleeps 5
1 Double Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room With Sea View

Sleeps 3

Minibar, in-room safe, blackout drapes, iron/ironing board

Bungalow Garden View

Sleeps 3

Minibar, in-room safe, blackout drapes, iron/ironing board

Bungalow, Side Sea View

Sleeps 3

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Bungalow Garden View

Sleeps 2

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Family Bungalow With Garden View

Sleeps 3

Minibar, in-room safe, blackout drapes, iron/ironing board

Palace Family Bungalow Suite Side Sea View

Sleeps 4

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Bungalow Suite

Sleeps 2

Minibar, in-room safe, blackout drapes, iron/ironing board

Palace Junior Suite

Sleeps 2

Interior

Bungalow Suite Sea Front, Private Pool

Sleeps 3

Minibar, in-room safe, blackout drapes, iron/ironing board

2-Bedroom Luxury Bungalow Suite

Sleeps 4

Minibar, in-room safe, blackout drapes, iron/ironing board

Bungalow Sea View

Sleeps 3

Superior Family Bungalow, Garden View | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Family Bungalow, Garden View

Garden view
45 sq m
2 bedrooms
Sleeps 5
1 Double Bed and 2 Twin Sofa Beds

Maisonette, Garden View | Minibar, in-room safe, blackout drapes, iron/ironing board

Maisonette, Garden View

Exceptional

Garden view
56 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Twin Bunk Beds

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Bungalow Suite, Seafront

Sea view
35 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Family Bungalow with Garden

Garden view
53 sq m
2 bedrooms
Sleeps 5
1 Double Bed and 2 Twin Sofa Beds

Palace Family Bungalow Suite, Side Sea View | Minibar, in-room safe, blackout drapes, iron/ironing board

Palace Family Bungalow Suite, Side Sea View

Exceptional

Partial sea view
66 sq m
2 bedrooms
Sleeps 6
1 Double Bed, 2 Twin Sofa Beds and 2 Twin Beds

Bungalow, Sea View | Minibar, in-room safe, blackout drapes, iron/ironing board

Bungalow, Sea View

Sea view
33 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Panoramic Sea View

Sea view
28 sq m
Sleeps 3
1 Queen Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room Sea View

Sea view
56 sq m
2 bedrooms
Sleeps 6
2 Queen Beds and 4 Twin Beds

Minibar, in-room safe, blackout drapes, iron/ironing board

Palace Family Bungalow Suite Garden View

Garden view
66 sq m
1 bedroom
Sleeps 5
1 Queen Bed, 1 Twin Sofa Bed and 2 Twin Beds

Bungalow Suite Sea Front Private Pool | Floor plan

Bungalow Suite Sea Front Private Pool

Sea view
46 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite Sea Front

Sea view
42 sq m
1 bedroom
Sleeps 5
1 King Bed and 2 Twin Sofa Beds

Junior Suite Sea Front, Private Pool | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Sea Front, Private Pool

Sea view
40 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

2-Bedroom Luxury Bungalow Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

2-Bedroom Luxury Bungalow Suite

Sea view
70 sq m
2 bedrooms
Sleeps 5
2 King Beds and 2 Twin Sofa Beds

Minibar, in-room safe, blackout drapes, iron/ironing board

Palace Luxury Suite Panoramic, Sea View

Sea view
86 sq m
1 bedroom
Sleeps 4
1 King Bed and 2 Twin Beds

Combined shower/tub, free toiletries, hair dryer, bathrobes

Presidential Villa, Sea View, Private Pool

164 sq m
2 bedrooms
Sleeps 4
2 King Beds and 1 Twin Sofa Bed

Promo Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Promo Room

1 bedroom
Sleeps 3
1 Twin Bed and 1 Double Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Sea View

Exceptional

Sea view
28 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Minibar, in-room safe, blackout drapes, iron/ironing board

Bungalow, Garden View

Very good

Garden view
33 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Palace Suite Panoramic Sea View

45 sq m
1 bedroom
Sleeps 3
1 Queen Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Bungalow, Garden View

Garden view
45 sq m
1 bedroom
Sleeps 4
2 Double Sofa Beds OR 1 Double Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Maisonette With Garden View

Sleeps 2

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite Sea View Main Building

Sleeps 3

Minibar, in-room safe, blackout drapes, iron/ironing board

Grand Family Room Sea View

Sleeps 4

Minibar, in-room safe, blackout drapes, iron/ironing board

Palace Family Bungalow Suite Garden View

Sleeps 3

Minibar, in-room safe, blackout drapes, iron/ironing board

Panoramic Room Sea View

Sleeps 2

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Sea Front, Private Pool

Sleeps 3

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Bungalow Suite Sea Front Private Pool

Sleeps 3

Minibar, in-room safe, blackout drapes, iron/ironing board

Presidential Villa With Private Pool

Sleeps 4

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Family Bungalow, Garden View

Sleeps 3

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Family Bungalow, Garden View With Balcony

Sleeps 3

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite Sea Front

Sleeps 2

Minibar, in-room safe, blackout drapes, iron/ironing board

Palace Luxury Suite Panoramic, Sea View

Sleeps 2

About the neighborhood

Located in Rethymno, Grecotel Creta Palace is on the beach. Rimondi Fountain and Fortezza Castle are notable landmarks, and some of the area's activities can be experienced at Rethymnon Venetian Port and Old Venetian Harbor. Rethymnon Town Hall and Rethymnon Lighthouse are two other places to visit that come recommended. Water skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and mountain biking nearby. Visit our Rethymno travel guide

Missiria, Rethymno, Crete Island, 74100

What's nearby

Blue Beach
7 min walk - 0.6 km
Horse Park Rethymno
10 min walk - 0.9 km
Town Beach
15 min walk - 1.3 km
Platanes Beach
15 min walk - 1.3 km
Mili Gorge
3 min drive - 2.3 km

Getting around

Nikos Kazantzakis Airport (HER)
72 min drive

Restaurants

Labyrinth Main Restaurant
4 min walk
Pagona's Place
19 min walk
1+1
13 min walk
Sky Park
12 min walk
Fresh Fish Ladakis
8 min walk

About this property

Grecotel Creta Palace

Luxury family-friendly hotel near Rethymnon Town Hall

Located close to Rethymnon Lighthouse and Rethymnon Venetian Port, Grecotel Creta Palace provides a free breakfast buffet, a beach bar, and a rooftop terrace. This hotel is a great place to bask in the sun with a beachfront location, beach cabanas, and beach massages. Indulge in a body treatment, a manicure/pedicure, and a body scrub at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes and Pilates classes are offered at the gym; other things to do include beach yoga and beach volleyball. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.

Other perks at this hotel include:

An indoor pool and an outdoor pool, along with sun loungers
Free self parking
Bike rentals, an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
Babysitting (surcharge), smoke-free premises, and beach umbrellas

Room features

All 333 rooms feature comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.

Extra conveniences in all rooms include:

Shower/tub combinations, free toiletries, and hair dryers
Flat-screen TVs with satellite channels
Refrigerators, childcare services, and daily housekeeping

All inclusive details

All-inclusive room rates at Grecotel Creta Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Seasonal outdoor pool, pool umbrellas, sun loungers

Pool
Breakfast included
All inclusive
Spa

AED 1,197 total

includes taxes & fees

27 Apr - 28 Apr

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Free self parking on site

Food and drink

Free buffet breakfast available daily 7:30 AM to 10:30 AM
3 bars/lounges
5 restaurants
A beach bar
A coffee shop/cafe

Restaurants on site

Agreco Farm
Asiana Restaurant
Labyrinth Main Restaurant
Trattoria Restaurant
Zythestiatorio

Things to do

Arcade/game room
Beach volleyball
Beach yoga
Bicycle rentals
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Hot tub
Indoor pool
Library
Outdoor pool
Outdoor tennis court
Pilates classes
Playground
Sauna
Shopping
Tennis lessons

Family friendly

Arcade/game room
Children's pool
Free children's club
In-room babysitting (surcharge)
In-room refrigerator
Indoor pool
Laundry facilities
Outdoor pool
Playground
Supervised activities for children

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

2,691 square feet of conference space
Business center
Computer station
Meeting room

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Rooftop terrace

Full-service spa

10 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Sauna
Thalassotherapy

Accessibility

Elevator

More

4 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided

Entertainment

Flat-screen TV with cable/satellite channels

Food and drink

Limited room service
Minibar
Refrigerator

More

Air conditioning (climate-controlled)
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The All-Inclusive rate plan includes beverage service from 10 AM to midnight. Outside of these hours, fees apply for beverages.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property Registration Number 1041Κ015A0099900

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Grecotel Creta Palace Hotel Rethimnon

Grecotel Creta Palace Hotel Rethymnon

Grecotel Creta Palace Hotel

Grecotel Creta Palace Rethymnon

Grecotel Creta Palace

Hotel Grecotel Creta Palace

Grecotel Creta Palace Hotel Rethymnon, Crete

Grecotel Creta Palace

Grecotel Creta Palace, Luxury

Grecotel Creta Palace, Beach Luxury Resort Hotel

Grecotel Creta Palace, Beach Luxury Resort Rethymno

Grecotel Creta Palace, Beach Luxury Resort Hotel Rethymno

Frequently asked questions

Does Grecotel Creta Palace have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Grecotel Creta Palace?

As of 25 April 2026, prices found for a 1-night stay for 2 adults at Grecotel Creta Palace on 15 May 2026 start from AED 711, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grecotel Creta Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grecotel Creta Palace?

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Grecotel Creta Palace?

Check-out is at 11:00 AM.

Does Grecotel Creta Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Grecotel Creta Palace?

Some rate plans available at this hotel are all-inclusive.

Where is Grecotel Creta Palace located?

Nestled on the beach, this Rethymno hotel is within 3 mi (5 km) of Rethymnon Town Hall, Rethymnon Venetian Port, and Rimondi Fountain. Fortezza Castle and Rethymnon Lighthouse are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Grecotel Creta Palace Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

9.2

Staff & service

8.6

Property conditions & facilities

Verified

10/10 Excellent

Camille

28 August 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hôtel, family bedrooms for 5 are super, and the buffets are Amazing in terms of quantity and quality !

Stayed 7 nights in Aug 2025

Verified

10/10 Excellent

Dana

19 September 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an excellent stay for a 4 day wedding. Staff was very attentive and service was incredible! Food was amazing.

Stayed 5 nights in Sep 2025

Verified

10/10 Excellent

Vijay

23 September 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Creta Palace

Great setting and great service Incredible Staff Excellent clean beach with loads of sunbeds

Stayed 7 nights in Sep 2025

Verified

8/10 Good

Ashvina

8 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Friendliness of all staff, lovely location & food, long sandy beach which was lovely for morning walks, amazing sunsets

Stayed 6 nights in May 2025

Verified

10/10 Excellent

Sadhna

8 September 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property on its own beach. Felt safe for children.

Stayed 7 nights in Aug 2025

Verified

6/10 Okay

Nikita

1 October 2025

Liked: Cleanliness, amenities, property conditions & facilities

We booked sea view for 6 nights but didnt get sea view for full stay (only got for 2 nights but then shifted to another room with no sea view at all). Hotel was clean and housekeeping staff cleaned room so well everyday. Food was good too.

Stayed 6 nights in Sep 2025

Verified

10/10 Excellent

Benedict

29 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good for families with children

Stayed 5 nights in May 2025

Verified

10/10 Excellent

Gary

27 October 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff.

Stayed 7 nights in Oct 2024

Verified

10/10 Excellent

Caroline

30 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful facilities. Clean and practical. Friendly, helpful staff. Close to attractions (other beaches, wineries, Retymno, etc.) and located on a beach. Great for traveling with toddlers and children. Excellent food, featuring local products. Amazing breakfast.

Stayed 5 nights in May 2025

Verified

10/10 Excellent

Katharine

9 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful. The facilities are great and perfect for our 2 year old, she loved the pool and beach. The staff were so kind and friendly - thank you so much for making it so special!

Stayed 4 nights in Jun 2024

Verified

10/10 Excellent

stephen

11 October 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in one of the villas with a pool. It was amazing!. Great service, very attentive, room staff were fantastic and thorough. The villa was super relaxing, just a few steps to the beach or chill out in our own pool. We enjoyed it.

Stayed 7 nights in Sep 2024

Verified

10/10 Excellent

Douglas

5 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accomodation.

Great staff, and comfortable room. Breakfast was good, but slipped up on a few points, like forgetting to switch on plate heater, so breakfast soon went cold.

Large pool

Beautiful spacious gardens

Stayed 2 nights in May 2024

Verified

10/10 Excellent

Finola

29 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding and memorable stay with Creta Palace

Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you

Stayed 7 nights in Jun 2024

Verified

10/10 Excellent

John

31 October 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Incredible staff! They can’t do enough for you and very polite! Hotel is beautiful and well kept! Very large pool and great Beach with amenities

Stayed 3 nights in Oct 2025

Verified

10/10 Excellent

Valerie Sarah

27 September 2025

Liked: Amenities

Table and chairs on our own patio surrounded by beautifully tended gardens - perfect for the beginning and end of each day - staff were excellent

Stayed 9 nights in Sep 2025

Verified

10/10 Excellent

Andreas Michael

24 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Loved this place, staff, buffet

Stayed 6 nights in Jun 2025

Verified

6/10 Okay

Idris

21 August 2025

Overrated 5 stars hotel .

Stayed 7 nights in Aug 2025

Verified

8/10 Good

Sophia

9 August 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super friendly helpful staff. Beautiful grounds ! Best beaches are south of the Rethymno.

Stayed 6 nights in Jul 2025

Verified

10/10 Excellent

Mark

28 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The most wonderful staff you will meet. I felt truly welcome at the hotel. We will miss Christof and Nefeli.

Stayed 12 nights in Jul 2025

Verified

10/10 Excellent

Willem Dirk Torsten

29 April 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is excellent, as well as the staff. We really enjoyed our stay and will certainly return one day.

Stayed 7 nights in Apr 2024

Verified

10/10 Excellent

Leila

6 September 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location was very convenient, right in the middle between Heraklion and Chania. The property super nice and clean and safe and the staff very friendly, especially Masia. she was ready to help with any question we have and made us feel like home. We loved the ambiance, kids, parents, grandparents and couples were all having fun . The swimming pools were gorgeous and the beach very nice and clean. The restaurants very nice. the breakfast menu and breakfast area were great! The little market on the property was very convenient. We had a great vacation!

Stayed 5 nights in Aug 2025

Verified

10/10 Excellent

VASILIKI

26 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Unique hotel, wonderful spaces, friendly and helpful staff!!!! The best holidays!!!

Stayed 4 nights in Jun 2023

Verified

8/10 Good

Arthur

23 October 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is outdated. Bathroom and entrance room in our bungalow has dingy lighting, fruit flies all over and a broken window latch. The shower is from the 80’s. Definitely will not be coming back. There are much better options in Rethymno for this price range.

Stayed 2 nights in Oct 2025

Verified

8/10 Good

Sarah

24 August 2025

Liked: Cleanliness, staff & service, amenities

This is a five star hotel and is as slick and polished as you might expect, with staff on hand to help with any and every enquiry or request, and a large imposing lobby and restaurant area. Grassy areas around the various accommodation blocks provide welcome coolness thanks to sprinklers. It's a sprawling complex with a family-friendly feel and also facilities more suited to adults i.e. the bars and Spa. Room location is a big factor in terms of how quiet or pleasant a stay you'll have as some rooms are very close to the small commercial area or the children's swimming pool. Rooms below ours had a direct view (and noise) of the air conditioning fan units behind the Spa. We had a standard 'Bungalow with Sea View', in reality a small apartment in a two-storey block. Although well maintained, decorated and clean, it is apparent that the concrete on the balcony is breaking down, and in the room the bedhead had a hole in it and the 'mirror' surfaces have degraded a lot around the edges. The door doesn't fit properly either, and you can see that other rooms have the same problem, with light spilling out around the doors at night, and sound travelling further than it should. These may seem petty details but for a luxury brand it is poor. A very comfortable bed and quiet air conditioning meant that we slept well in spite of the occasional sounds from neighbouring apartments. We only had breakfast, which was good but not great. Be aware of €15 a night sustainability charge.

Stayed 2 nights in Aug 2025

Verified

10/10 Excellent

Nadine

19 October 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bester Service | familiäres Feeling | essen hervorragend |

Stayed 7 nights in Oct 2025