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"If I could give this hotel 6 stars I would. The "experience" is everything you should expect when comfort, class, excellent service and quality meet cozy, quaint, elegant and welcoming, while rejecting ostentatious, pretentious and cold "luxury". I travelled solo for work (attending a conference over the weekend at ULB) and arrived a couple of days early to explore the city. My consistent litmus test for evaluating any hotel is: "Would I stay here again... voluntarily, on purpose?" Here's my answer: I WILL come back. I will visit Brussels JUST SO that I can spend 3 or 4 nights with my wife at this hotel and explore the city with it as our home base. The location is perfect: a 5 minute walk from train stations and the Grand Place. You can do a LOT of convenient "touristing" without long cab rides. The shower should be considered a sinful pleasure. The room includes welcome chocolates, a Nespresso machine with pods, and complimentary Aqua Panna bottles. The breakfast is out of this world amazing: 2 glorious coffee machines and a spread worthy of kings. The front desk, restaurant and overall service was genuinely helpful, caring, always professional and extremely welcoming. This hotel is a no brainer, best value, super enjoyable experience."

"Excellent customer service "

"Great Hotel! Great location, nice room, breakfast - feast of Gods. Very nice staff. Will come back! "

"Very centrally located. Room nice, bed comfortable - staff lovely. "

"Excellent service and very clean."

"For me, it was nice to see so many faces of color in positions of responsibility."

"Big rooms, clean, comfortable."

"Staff were nice, breakfast was very good and hotel was clean and welcoming. The room was clean and modern with a nice bed and big pillows."

"Clean room, modern"