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"This handicapped room "

"Subject: Urgent Concern Regarding Room Cleanliness and Safety I am writing to bring immediate attention to several serious issues I encountered during my recent stay. Although I reserved a pet‑friendly room, the condition of the room upon arrival was unacceptable. With the dim lighting, I did not initially notice the dirty spots and fecal material on the bathroom walls. The television was not functioning properly, displaying a dark blue tint across channels, and the room phone was inoperable, preventing me from contacting staff. I also photographed a cockroach in the room. After driving 13 hours with two pets, I was too exhausted to walk across the building to report these issues in person. At checkout, I showed the photos to the front desk agent, but she offered no comment or acknowledgment. These concerns require immediate attention to ensure the health, safety, and comfort of future guests. I am requesting that management review this matter and respond accordingly. Thank you for your time. "

"no comment but floor cold, bed to firm for my back overall good stay"

"New clean hotel. Staff very friendly "

"Purchased room at 11 pm, but front desk was closed for the night. no one was there to check me in."

"Nice little kitchen? Enough for what you need! Even have a gas grill outside in the front patio"

"Comfortable, clean room. Not fancy but certainly met our needs. Staff was friendly and check in and check out were fast."

"Close to I-24."

"Clean room. Big, new TV. All renovated. Lots of hot water. Soft bed. I didn't have breakfast as they were renovating the area, but the new look was really sharp."