Apartments in Quetzaltenango Department

"Do not know where to start. WE PREPAID when we registered, but the owner said we needed to make another full. There were only two plates, no cutting knives, the glasses had sticky goo all over them, the stove did not work, there was no drinking water available. The couch is a very very old futon that looks like it has been picked off the street. The front door knob came off the second time we used it (it was loose and was about to fall off when we arrived). The owner tried to make us pay for the...

"Very kind people great overall we enjoyed our stay "

"Furniture was a bit run down."

"Everything was good amazing view great location it was breath taking . Thank you for letting us stay."

"Todo bien la estadia gracias"

"Took a while to check in due to waiting for assistance, but everyone was pleasant, the place was super clean, the view was perfect.The host was super easy to get in touch with. The hotel and restaurant very clean, my family enjoy the little time we stayed, we only used it to sleep but getting around the area was super easy and 10 quetzales per person in tuk tuk. "

"If you do stay in one of the properties this guy owns do NOT give him cash! He is a scammer, asked us to pay him cash because according to him he had not received payment from Vrbo/HomeAway and our pending charge on our credit card would be removed. He charms you with good customer service and seems trust worthy but DO NOT GIVE HIM CASH! We've been trying to get a refund for almost a year now and Vrbo hasn't done anything about it either! Will be reporting them to the BBB as well because they...

"Overall extremely poor. Construction littered the property, loud bangs and tools served as an alarm clock at 6am until the afternoon. Check in took long as the Vrbo listing address takes you very far from where the house actually is and communication proved to be difficult as well. Also lack of direction with garbage leading to a strong odor"