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Iberostar Selection Playa Mita - All Inclusive

4.5 star property
An all-inclusive beachfront retreat where guests enjoy lush gardens, turquoise waters, poolside dining and rejuvenating spa treatments

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Iberostar Selection Playa Mita - All Inclusive is on Mexico's picturesque coastline, offering a genuine beachfront experience. Relax at the spa or on sun loungers by the water. Enjoy 5 on-site restaurants with international cuisine, a beautiful beach setting, and helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Junior Suite, Oceanfront

View from room

Junior Suite, Oceanfront

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

View from room

Junior Suite, Oceanfront

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 44 sq m
  • Sea view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

8.2 out of 10
Very good
(41 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Room, Golf View

Free minibar, in-room safe, desk, laptop workspace

Room, Golf View

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Sunset View)

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Harbor view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Oceanfront (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Sunset View)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Room, Golf View

Free minibar, in-room safe, desk, laptop workspace

Room, Golf View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Sunset View)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Oceanfront (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Sunset View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (Beach Access)

Terrace/patio

Junior Suite (Beach Access)

8.2 out of 10
Very good
(13 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Terrace/patio

Junior Suite (Beach Access)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 44 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Sunset view)

View from room

Junior Suite, Oceanfront (Sunset view)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Sunset view)

View from room

Junior Suite, Oceanfront (Sunset view)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 44 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront (Pure Wellness)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 44 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront (Pure Wellness)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Pool Access

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Pool Access

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

About the neighborhood

Map
Comercial Camino Ingreso a Litibú, Lote 15, Punta de Mita, NAY, 63734

What's nearby

  • Litibu Golf Course - 7 min walk - 0.6 km
  • Higuera Golf Club - 17 min walk - 1.5 km
  • Careyeros Beach - 4 min drive - 2.3 km
  • Punta de Mita Beach - 6 min drive - 4.2 km
  • Playa Bucerías - 23 min drive - 21.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 45 min drive

Restaurants

  • ‪Iberostar Selection Playa Mita - ‬1 min walk
  • ‪La Bahia Steakhouse - Iberostar Punta Mita - ‬6 min walk
  • ‪buffet El nopal - Iberostar playa mita premium gol - ‬1 min walk
  • ‪Star Café - ‬1 min walk
  • ‪Árbol - ‬8 min walk

About this property

Iberostar Selection Playa Mita - All Inclusive

Luxury all-inclusive property near Litibu Golf Course
At Iberostar Selection Playa Mita - All Inclusive, you can look forward to a free breakfast buffet, an adjacent golf course, and free water park access. With a beachfront location, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a facial, a massage, or aromatherapy at Spa Sensations, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the health club, as well as activities like surfing/body boarding, scuba diving, and sailing. In addition to a nightclub and 2 poolside bars, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • 2 outdoor tennis courts, babysitting (surcharge), and ATM/banking services
  • An elevator, a 24-hour front desk, and table tennis
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 452 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and free stocked minibars.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and composting
  • Bathrooms with eco-friendly toiletries and showers
  • 49-inch LED TVs with cable channels
  • Wardrobes/closets, balconies, and eco-friendly cleaning products

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Land activities

Fitness facilities
Tennis
Tennis rackets
Kids club

Entertainment

Onsite entertainment and activities

Similar properties

Exterior
Grand Palladium Vallarta Resort & Spa - All Inclusive
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.0 out of 10, Very Good, 1,002 reviews
The price is AED 1,230
AED 1,230 total
includes taxes & fees
11 Jan - 12 January 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 5 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cuate Pancho Mexican
  • La Bahia Restaurant
  • Nopal Buffet
  • Pacific Express
  • Tsuba Japanese Restaurant

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Farming classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Table tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Mita
Iberostar Playa Mita
Iberostar Playa Mita All Inclusive
Playa Mita
Playa Mita Iberostar
Iberostar Playa Mita All Inclusive Higuera Blanca
Iberostar Playa Mita Higuera Blanca
Iberostar Playa Mita All Inclusive All-inclusive property
Iberostar Selection Playa Mita All Inclusive Higuera Blanca
Iberostar Playa Mita All Inclusive
Iberostar Playa Mita Inclusive
Iberostar Selection Playa Mita All Inclusive
Iberostar Selection Playa Mita - All Inclusive Punta de Mita

Frequently asked questions

Does Iberostar Selection Playa Mita - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Iberostar Selection Playa Mita - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Iberostar Selection Playa Mita - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available from noon–2:00 PM for a fee.

What time is check-out at Iberostar Selection Playa Mita - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Selection Playa Mita - All Inclusive?

Yes, the property is all-inclusive. Activities include tennis.

Where is Iberostar Selection Playa Mita - All Inclusive located?

Located in Punta de Mita, this beachfront property is next to a golf course, 0.4 mi (0.6 km) from Litibu Golf Course, and within 12 mi (20 km) of Sayulita Beach and Playa Bucerías.

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Reviews

Iberostar Selection Playa Mita - All Inclusive Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

9.0

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 573 out of 1143 reviews
Rating 8 - Good. 319 out of 1143 reviews
Rating 6 - Okay. 145 out of 1143 reviews
Rating 4 - Poor. 64 out of 1143 reviews
Rating 2 - Terrible. 42 out of 1143 reviews

Reviews

10/10 Excellent

Dayanara

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice and attentive staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Licia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and the food was great.
Stayed 6 nights in Nov 2025

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff and good food
Stayed 8 nights in Nov 2025

8/10 Good

Fariba

Liked: Cleanliness, staff & service, amenities
The hotel offered many activities all day for different ages.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ucha

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, clean, many activities, food was as expected
Stayed 5 nights in Nov 2025

10/10 Excellent

Elida

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!
Stayed 3 nights in Nov 2025

10/10 Excellent

Ernesto Mellado

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Sep 2025

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, good facilities, beach is good when sea is not rough
Stayed 8 nights in Oct 2025

10/10 Excellent

Biljana

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, spotless
Stayed 4 nights in Nov 2025

10/10 Excellent

Audelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sunset view was a nice room
Stayed 5 nights in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
I love this resort! This was my second time. The food is amazing, the resort is SPOTLESS. You always see staff constantly cleaning. Everyone is very friendly, professional. My kids love the kids club too. 10 stars for me.
Stayed 6 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 9 nights in Nov 2025

8/10 Good

Ute

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. There was plenty to do and we were lucky enough to be part of a turtle release. There was always plenty to do, each night had a different theme at the buffet.
Oh it’s way to the ocean
Stayed 8 nights in Nov 2025

6/10 Okay

Emily Daniela

Everything was average - the food, service and rooms. The building is clearly very old and in dire need ofu
Stayed 5 nights in Nov 2025

10/10 Excellent

Araceli Aguilar De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful great relaxing vacation
Nice heated pool with bar
Wonderful beach to swim
Very clean and beautiful with very friendly and helpful staff
Nice gardens beautiful views
Stayed 5 nights in Sep 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 8 nights in Dec 2025

8/10 Good

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. For an all inclusive the food in buffets was really good and quite a lot of healthy options. I recommend the Japanese restaurant- the food was great and the chef was entertaining. This is a great resort for those with allergies or celiacs! When we checked in the staff asked about food allergies and at all restaurants they did as well. Im celiac and I had no reactions! This is a great resort for families with young kids as the children’s section and kids club!
Stayed 5 nights in Nov 2025

10/10 Excellent

César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really pleasant stay, the staff is great and the activities and facilities are a great choice for families
Stayed 4 nights in Aug 2025

8/10 Good

Viktar

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! We really enjoyed our stay: food, amenities, but what really stood out was the staff! Everyone (almost) was super friendly and helpful. Especially we want to say huge THANK YOU to: Vero, Angel, and Mario. We wish we get more personal touch and willing to help from Eduardo while we were going through the room upgrade process. Unfortunately, we had to contact our tour agent to help us to make it happen. Other than that, our stay was just perfect! We will be back for sure!
Stayed 5 nights in Nov 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
We loved our stay with young kids, the best part about this resort is the staff! So attentive and kind and handled any request we had. The kids pool are was amazing and food was the best we have had at an all inclusive. The rooms definitely beed to be upgraded but everything was clean and a/c worked. Overall a great stay!
Stayed 5 nights in Oct 2025

4/10 Poor

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
We did not have air conditioning for three days. They always kept saying it was going to be fixed that day. It never was. They should’ve told us the truth from the start. We never had the correct hand rowels. No waiters/waitresses at the pool until Friday. The food was good not great. Service in the restaurants were excellent. Estrella Cisneros from the lounge inside was excellent service!! And Lolita waitress in the buffet area excellent service!!
Stayed 8 nights in Dec 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and friendly
Stayed 5 nights in Aug 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Excelente
Stayed 4 nights in Jun 2025

8/10 Good

Lorie

Liked: Cleanliness, amenities
We have stayed here many times 7 or 8 times and the service is always outstanding. Mayra in the lobby bar is the most hard working waitress and always has a smile. Lolita and Isabela were wonderful servers at mealtime. Estephanie the chef created wonderful dishes that were yummy! Marco did an excellent job teaching dance classes and having fun interacting with guests. Pedro and Hector are our favorite bar tenders in the lobby bar, best drinks ever. The entertainers in the lobby bar were very good. Now for the improvement needs, the hotel is ready for a refresh, the pool is in desperate need, missing tiles, mold, light fixtures loose. Rooms are getting a little dated but the bed was comfortable. The air conditioning was out for three days which was tough. Minor fixes like replace torn curtains and lamp shades will help make a better impression.
Stayed 10 nights in Dec 2025

10/10 Excellent

Beau

Liked: Cleanliness, amenities, property conditions & facilities
Love this resort!
Stayed 8 nights in Apr 2025