10/10 Excellent
Verified traveler
19 November 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Verified traveler
Stayed 1 night in Nov 2019
Hotel Hacienda Del Río
3.5 star property
Four inviting pools anchor this peaceful retreat where travelers can unwind in nature or book rejuvenating spa treatments for a perfect balance of relaxation
Choose dates to view prices
Photo gallery for Hotel Hacienda Del Río
Hotel Hacienda Del Río offers a tranquil escape with 3 outdoor pools and 1 indoor pool. Guests enjoy continental breakfast before exploring the garden. The on-site family restaurant provides convenient dining, and the attentive staff receives consistent praise.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Breakfast included
- Spa
- Pet friendly
- Parking included
- Free WiFi
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Standard Single Room
Standard Single Room
Highlights
Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
- Sleeps 2
- 1 Double Bed
View all photos for Standard Double Room
Standard Double Room
Highlights
Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
- Sleeps 4
- 2 Double Beds
About the neighborhood
Santa Isabel Cholula is home to Hotel Hacienda Del Río. 5 de Mayo Brewery and El Cristo Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Lighted Village and Megaviveros Plant Nursery. Parque Ayoa and Exconvento de Calpan are also worth visiting. Visit our Santa Isabel Cholula travel guide
Carretera federal Atlixco-Puebla, km 22.5, Santa Isabel Cholula, PUE, 74358
What's nearby
University of the Americas Puebla15 min drive - 24.7 km- Anahuac University12 min drive - 20.2 km
- La Vista Country Club13 min drive - 19.8 km
- Cerro de São Miguel Viewpoint14 min drive - 14.2 km
- Atlixco Square17 min drive - 10.9 km
Getting around
- Puebla–Cholula Tourist Train Terminal25 min drive
- Puebla Intl. Airport (PBC)55 min drive
Restaurants
- Finca El Amate7 min drive
- Espadas La Palapa8 min drive
- La Palapa de Chipilo8 min drive
- Micheladas El Manantial6 min drive
- Atlixco de Yecapixtla3 min drive
About this property
Hotel Hacienda Del Río
Property highlights
At Hotel Hacienda Del Río, you can look forward to free continental breakfast, a garden, and an outdoor entertainment area. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Restaurante Popocatepetl, the on-site family restaurant. In addition to a bar and conference space, guests can connect to free in-room WiFi.
You'll also find perks like:
- 3 outdoor pools and an indoor pool
- Free self parking
- Wedding services, smoke-free premises, and massage treatment rooms
- A reception hall, outdoor furniture, and a 24-hour front desk
Room features
All guestrooms at Hotel Hacienda Del Río feature perks such as air conditioning, as well as amenities like free WiFi and free bottled water.
More amenities include:
- Bathrooms with showers and shampoo
- 32-inch LED TVs with cable channels
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Food and drink
- Free continental breakfast available daily 9:00 AM to 11:00 AM
- A bar/lounge
- A restaurant
- Snack bar/deli
Restaurants on site
- Restaurante Popocatepetl
Things to do
- 3 outdoor pools
- Indoor pool
Family friendly
- 3 outdoor pools
- Indoor pool
- Snack bar/deli
Conveniences
- 24-hour front desk
- Vending machine
Guest services
- Housekeeping (daily)
- Proposal/romance packages
- Wedding services
Business services
- 11 square feet of conference space
Outdoors
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
Spa
- Massage
- Treatment room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Wheelchair accessible (may have limitations)
More
- Reception hall
- Smoking not allowed
Room amenities
Bathroom
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch LED TV with cable channels
Food and drink
- Free bottled water
More
- Air conditioning
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Valentine's Day (February 14) Gala Dinner per child: MXN 0 (up to 17 years old)
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Hotel Hacienda Del Río Hotel
Hotel Hacienda Del Río Santa Isabel Cholula
Hotel Hacienda Del Río Hotel Santa Isabel Cholula
Frequently asked questions
Does Hotel Hacienda Del Río have a pool?
Yes, this property has an indoor pool and 3 outdoor pools.
Is Hotel Hacienda Del Río pet-friendly?
Yes, cats and dogs are allowed at this property. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Hacienda Del Río?
Check-in start time: 1:00 PM; Check-in end time: 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Hacienda Del Río?
Check-out is at 11:30 AM.
Where is Hotel Hacienda Del Río located?
Situated in Santa Isabel Cholula, this hotel is within 6 mi (10 km) of Atlixco Square, Palacio Municipal de Atlixco, and Capilla de la Tercera Orden. Lighted Village and Cerro de São Miguel Viewpoint are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Hacienda Del Río Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10
Cleanliness
6.0
Amenities
10
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0