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Aristos Puebla

4.5 star property
Travelers discover Mexico's rich history and flavors at this Puebla Historic Center hotel, where city views from the rooftop terrace complement local cuisine

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Aristos Puebla places visitors in the historic district, steps from Zócalo de Puebla. Enjoy the rooftop pool after exploring nearby shops. Colorines restaurant offers authentic local dishes. High-speed WiFi and multilingual staff ensure a comfortable, connected stay.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite Presidential

Blackout drapes, free WiFi

Suite Presidential

  • Sleeps 2

View all photos for Double Suite

Blackout drapes, free WiFi

Double Suite

  • Sleeps 2

View all photos for Twin Suite Junior

Blackout drapes, free WiFi

Twin Suite Junior

  • Sleeps 2

View all photos for Double Room Standard

Blackout drapes, free WiFi

Double Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Triple Room Standard

Blackout drapes, free WiFi

Triple Room Standard

  • 25 sq m
  • Sleeps 3

View all photos for Quadruple Room Standard

Blackout drapes, free WiFi

Quadruple Room Standard

  • 25 sq m
  • Sleeps 4

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About the neighborhood

Located in Puebla Historic Center, a neighborhood in Puebla, Aristos Puebla is near theme parks. Poblano Museum of Popular Art and Poblano de Arte Virreinal Museum are cultural highlights, and some of the area's landmarks include Great Pyramid of Cholula and Rosario Chapel. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Visit our Puebla travel guide
Map
Av. Reforma, 533, Col. Centro, Puebla, PUE, 72000

What's nearby

  • Zocalo Square showing night scenes and a garden
    Zócalo de Puebla
    7 min walk - 0.6 km
  • Puebla Cathedral which includes night scenes, heritage architecture and a church or cathedral
    Puebla Cathedral
    8 min walk - 0.8 km
  • Santo Domingo Church featuring a church or cathedral, interior views and heritage elements
    Santo Domingo Church
    8 min walk - 0.8 km
  • Los Sapos Bazaar as well as a small group of people
    Los Sapos Bazaar
    12 min walk - 1.0 km
  • Puebla Convention Center
    17 min walk - 1.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    16 min walk
  • Puebla Intl. Airport (PBC)
    43 min drive

Restaurants

  • El Gato De Oro
    4 min walk
  • OCHO30.4
  • El Corona
    1 min walk
  • Fonda La Mexicana
    3 min walk
  • Restaurant Puebla
    2 min walk

About this property

Aristos Puebla

Luxury hotel near Zócalo de Puebla
Take advantage of a rooftop terrace, shopping on site, and an arcade/game room at Aristos Puebla. For some rest and relaxation, visit the sauna or the steam room. The on-site Mexican cuisine restaurant, Colorines, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A 24-hour front desk, meeting rooms, and a gift shop
  • An elevator, wedding services, and a front-desk safe
Room features
All 122 rooms boast comforts such as free WiFi and room service.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (MXN 50 per day)
  • Secured, covered valet parking on site (MXN 50 per day; includes in/out privileges)
  • Secured, covered extended parking on site (MXN 50 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 150 to 300 for adults and MXN 150 to 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Colorines

Things to do

  • Arcade/game room
  • Children's pool
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 for adults, and MXN 150 to 150 for children
  • Airport shuttle fee: MXN 600 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 50.00 per day (in/out privileges)
  • Covered valet parking fee: MXN 50 per day (in/out privileges)
  • Covered extended parking fee: MXN 50 per day
  • Towels available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Aristos Hotel Puebla
Aristos Puebla
Aristos Puebla Hotel
Aristos Hotel
Aristos Puebla Hotel
Aristos Puebla Puebla
Aristos Puebla Hotel Puebla

Frequently asked questions

Does Aristos Puebla have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Aristos Puebla pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is available for MXN 50.00 per day. Valet parking is available for MXN 50 per day. Extended parking is available for MXN 50 per day.

What time is check-in at Aristos Puebla?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Aristos Puebla?

Check-out is at 1 PM.

Does Aristos Puebla provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 600 per vehicle applies.

Where is Aristos Puebla located?

Located in Puebla Historic Center, this luxury hotel is within a 10-minute walk of Uriarte Talavera and Zócalo de Puebla. Plaza de Revolución and Museum of the Mexican Army and Air Force are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aristos Puebla Reviews

6.4

7.0

Cleanliness

8.2

Location

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 128 out of 959 reviews
Rating 8 - Good. 258 out of 959 reviews
Rating 6 - Okay. 318 out of 959 reviews
Rating 4 - Poor. 141 out of 959 reviews
Rating 2 - Terrible. 114 out of 959 reviews

Reviews

10/10 Excellent

María del Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in May 2025

6/10 Okay

Humberto

Bathroom condition,
Stayed 3 nights in Aug 2025

4/10 Poor

Laura karina

Liked: Cleanliness
La oferta de este hotel es mentira, dijeron que tenía alberca y no fue así, estaba fuera de servicio, y la tina de hidromasaje también olvídenla tiene un horario muy limitado,
Stayed 1 night in Jan 2026

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PLACENTERO

Muy placentero el hotel
Stayed 1 night in Sep 2025

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descuidado ya no sirve la alberca y siguen diciendo q si hay una decepción!
Stayed 1 night in Sep 2025

6/10 Okay

Roberto

Liked: Cleanliness
La gente que sube las maletas a la habitación y reciben los autos para estacionarlos son super amables y serviciales, en mostrador me toco cuando hice mi check in un joven que fue amable nada espectacular pero amable, sin embargo los días posteriores estaban en recepción dos diferentes chicas que les falta muchisimo servicio al cliente, un par de ocasiones las encontré con otras personas platicando y comiendo en la recepción, el hotel necesita renovaciones se siente y se ve muy viejo, un elevador dejo de funcionar. Hay otras opciones por el mismo precio en mejores condiciones, creo que si en recepcion hubieran estado mas al pendiente y fueran mas amables se podrian pasar por alto algunos detalles. No hay clima en los cuartos y en la noche se encierra el calor en la habitación. el agua de lavamanos huele muy mal. En el Bar no habia nadie estuve esperando que llegaran a atenderme y tuve que salir a preguntar por el barman, pedi un carajillo que parecia agua, el barman amable pero estaba ocupado realizando otras actividades y nos desatendia, le falta capacitacion. Nada que ver con el aristos que conocí hace varios años.
Stayed 4 nights in May 2025

10/10 Excellent

Esveidy

Liked: Cleanliness, staff & service, property conditions & facilities
Personal atento, amable, rapidez, zona muy céntrica limpió
Stayed 1 night in May 2025

4/10 Poor

Salvador

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
La atención es buena desde que te reciben, pero las condiciones de las instalaciones requieren mucho mantenimiento. El ascensor da miedo, las coladeras perfuman el ambiente en la habitación y no funcionan bien el aire acondicionado ni el escusado. El jabón líquido de la regadera olía como shampoo para mascotas. Lo único rescatable es la ubicación
Stayed 1 night in Apr 2025

6/10 Okay

Jenner Torrez Vazquez

Liked: Cleanliness, staff & service
El ruido, se escuchaban las conversaciones del cuarto de a lado.
Stayed 1 night in Sep 2024

4/10 Poor

MARTHA

Liked: Staff & service
Disliked: Cleanliness
Está muy descuidada
Stayed 1 night in Aug 2024

10/10 Excellent

Victor Hugo De La

Liked: Cleanliness, staff & service, property conditions & facilities
Nada
Stayed 1 night in Jul 2024

6/10 Okay

Miguel

Nos gustó que está cerca del centro de puebla, el restaurante muy buena comida y buena atención, no nos gustó que la alberca, estaba sucia, fría, no es climatizada, está en un edificio hasta el 4o piso sin elevador y la atención en recepción deficiente.
Stayed 2 nights in Mar 2023

2/10 Terrible

Villerman

Disliked: Cleanliness, staff & service, property conditions & facilities
La recepcionista muy mal preparada para atender al huesped, debi presionar y hacer llamadas y enseñar los cargos de mi reserva para que me diera la habitacion La recepcionista estaba necia que no habian habitaciones disponibles y no me daba soluciones, así me tuvo casi una hora Muy mal servicio de limpieza en las habitaciones, esta es una suite y aun asi muy mal
Stayed 2 nights in Mar 2023

4/10 Poor

LAURA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DECADENCIA QUE DEMERITA LA VENTAJA DE ESTAR EN EL CENTRO. Baños sucios y malolientes; camas duras y almohadas boludas; cortinas sucias y rotas que no cubren toda la ventana, así no se puede descansar; NO TIENE ALBERCA, lo que tiene es un chapoteadero con agua turbia y fría que ponen en servicio dependiendo de un sinfín de factores al azar y su acceso es verdaderamente complicado. Los valet parking son amables, pero duermen en los autos; el teléfono no tiene línea y el hotel en si huele raro. DECEPCIONANTE. NO REGRESO!
Stayed 5 nights in Oct 2022

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and isn’t up date. The mattress is hard and old. The air conditioner, too noisy.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien ubicado Pero en las regaderas casi no sale agua caliente
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
Que no me pueden facturar la estancia; como que se lavan las manos. Por favor envienme el link y datos para bajarla por mi empresa. Gtacoas por la atenvion que presten.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente establecimiento me trataron muy bien,
Stayed 1 night in Dec 2019

10/10 Excellent

Ruben, Toluca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación, buen trato a los clientes y la confianza que otorgan
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
me gustó la ubicación. no me gustó el deterioro del lugar, todo es viejo y la limpieza podría mejorar
Stayed 1 night in Dec 2019

6/10 Okay

ENRIQUE, CDMX

Liked: Staff & service
Me gusto la ubicacion y lo que no me gusto fue las condiciones de la habitacion
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su ubicacion y los servicios. Asi como la atencion de su personal
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
DESGRACIADAMENTE VIVI UNA MALA EXPERIENCIA DESDE LA RESERVACION REALIZE VARIAS LLAMADAS AL HOTEL ANTES PARA CONFIRMAR Y QUE NO LA TENIAN REGISTRADA, NO SE SI EL ERRO FUE DE EXPEDIA U EL HOTEL, LLEGUE Y QUE NO TENIAN CUARTOS DISPONIBLES CUANDO YO DESDE UN MES Y MEDIO YA HABÍA PAGADO MI RESERVACION,. MAL SERVICIO
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Bien recomendable y muy cerca del centro su personal muy amable
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
El personal muy atento y servicial Reciben much gente muy ruidosa y las habitaciones no aislan nada de ruido. Los baños muy descuidados. Las tuberias muy ruidosas
Stayed 1 night in Oct 2019