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Hotel Pucon Green Park

3.5 star property
Travelers find a peaceful retreat at this Chilean property where they can relax by multiple pools or treat themselves to rejuvenating spa services

Choose dates to view prices

Hotel Pucon Green Park, in the heart of Pucon, offers a garden setting with 15 outdoor pools. Guests can enjoy the onsite spa, local cuisine at two restaurants, free WiFi, and concierge services that previous visitors have commended.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room

Highlights

Individually furnished
Individually decorated
LCD TV
Ceiling fan
Hair dryer
Rainfall showerhead
Desk
Daily housekeeping
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | In-room safe, individually decorated, individually furnished, desk

Suite

Highlights

Individually furnished
Individually decorated
LCD TV
Ceiling fan
Shower/tub combination
Rainfall showerhead
Hair dryer
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Suite

Triple Suite | In-room safe, individually decorated, individually furnished, desk

Triple Suite

Highlights

Individually furnished
Individually decorated
LCD TV
Ceiling fan
Shower/tub combination
Rainfall showerhead
Hair dryer
Bathrobes
  • 47 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
LCD TV
Ceiling fan
Hair dryer
Rainfall showerhead
Desk
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually decorated, individually furnished, desk

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
LCD TV
Ceiling fan
Hair dryer
Rainfall showerhead
Desk
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, individually decorated, individually furnished, desk

Superior Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
LCD TV
Ceiling fan
Hair dryer
Rainfall showerhead
Desk
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room, 1 King Bed, Pool View

Superior Double Room, 1 King Bed, Pool View | In-room safe, individually decorated, individually furnished, desk

Superior Double Room, 1 King Bed, Pool View

Highlights

Individually furnished
Individually decorated
LCD TV
Ceiling fan
Hair dryer
Desk
Daily housekeeping
In-room safe
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, individually decorated, individually furnished, desk

Superior Triple Room

Highlights

Individually furnished
Individually decorated
LCD TV
Ceiling fan
Hair dryer
Private bathroom
Desk
Daily housekeeping
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 1 Large Twin Bed

About the neighborhood

Pucón is home to Hotel Pucon Green Park. Shoppers can check out Feria Artesanal, while everyone can enjoy the natural beauty of Villarrica National Park and Huerquehue National Park. Spend some time exploring the area's activities, including golfing. Visit our Pucón travel guide
Map
Camino Internacional # 4150, Pucón, Araucania, 4920000

What's nearby

  • La Poza showing a lake or waterhole, mountains and forests
    La Poza
    4 min drive - 3.9 km
  • Los Pozones Hot Springs which includes a hot spring and forest scenes
    Los Pozones Hot Springs
    37 min drive - 39.4 km
  • Río Liucura Valley
    18 min walk - 1.5 km
  • Cascadas de Rio Turbio
    2 min drive - 2.0 km
  • Enjoy Pucon Casino
    4 min drive - 4.3 km

Restaurants

  • Restaurant "Al Paso", Pucón.
    4 min drive
  • Café Luthier
    4 min drive
  • Chocolateria Rucamalal
    4 min drive
  • Maucho's Restaurant
    19 min walk
  • Lounge Brasil
    4 min drive

About this property

Hotel Pucon Green Park

Property highlights
At Hotel Pucon Green Park, you can look forward to a terrace, a garden, and laundry facilities. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Other perks at this hotel include:
  • 15 outdoor pools
  • A roundtrip airport shuttle (surcharge), express check-in, and a front-desk safe
  • Smoke-free premises, a TV in the lobby, and concierge services
  • 1 meeting room, tour/ticket assistance, and luggage storage
Room features
All 50 individually furnished rooms boast perks such as 24-hour room service, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Heating and ceiling fans
  • Free toiletries and hair dryers
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 15 outdoor pools
  • Full-service spa
  • TV in common areas

Family friendly

  • 15 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service

More

  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Pucon Green Park
Pucon Green Park Hotel
Hotel Pucon Green Park Hotel
Hotel Pucon Green Park Pucón
Hotel Pucon Green Park Hotel Pucón

Frequently asked questions

Does Hotel Pucon Green Park have a pool?

Yes, this property has 15 outdoor pools. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Pucon Green Park pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Pucon Green Park?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Pucon Green Park?

Check-out is at noon.

Does Hotel Pucon Green Park provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Pucon Green Park located?

Situated in Pucón, this spa hotel is within 2 mi (3 km) of Río Liucura Valley, Cascadas de Rio Turbio, and Los Pozones. Santa Clara Monastery and Villarrica National Park are also within 3 mi (5 km).

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Reviews

Hotel Pucon Green Park Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 41 out of 89 reviews
Rating 8 - Good. 33 out of 89 reviews
Rating 6 - Okay. 8 out of 89 reviews
Rating 4 - Poor. 4 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

Reviews

10/10 Excellent

Jonathan N

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds with views of the volcano. Room was spacious. Restaurant was good. Met our needs while visiting Villarrica and Pucon.
Stayed 2 nights in Dec 2023

8/10 Good

Julia

Very nice hotel Breakfast was very bad
Stayed 7 nights in Jan 2024

8/10 Good

ANDRY

Liked: Cleanliness, staff & service, property conditions & facilities

Muito com, mas com potencial para excelente...

Viagei de férias com minha esposa e filho (16a). Local muito bonito com uma área física muito grande e bonita, um pouco sub-utilizada. Acomodações simples mas bastante satisfatórias apesar de não ter ar condicionado (mesmo em janeiro não fez falta). Café da manhã bastante simples: com tantas frutas vermelhas plantadas no país fiquei decepcionada em não ter geléias artesanais, somente geléia e mel industrializados, da mesma maneira para os 2 tipos de queijo que também eram industrializados. Para o meu gosto o café poderia ser mais forte. Pessoas muito simpáticas no hotel, para nossa ida ao V. Vilarrica que teríamos de estar as 6h da manhã na agência de turismo na nossa saída as 5h35 da manhã tinham 3 pacotes com o café da manhã (sanduíche, iogurte, suco, maçã, cereal e brownie) bem embaladinhos. Quando fomos as termas pedimos toalhas na recepção na noite anterior e quando saímos de manhã a recepcionista já estava com as toalhas separadas. fato que nos deixou chateados foi não terem avisado no dia anterior que no domingo todo o centro estaria fechado para o triatlon que ocorreria até as 17h e as rotas de saída do hotel para fora sa cidade só foram liberadas a partir das 14h30. Tínhamos levantado e nos arrumado para ir ao Parque Huerquehue que fica a 45 minutos do hotel e acabamos não podendo ir, sendo que a entrada no parque é somente até as 14h… Perdemos o passeio, porque na segunda, nosso último dia em Pucón o parque estava fechado…
Stayed 4 nights in Jan 2024

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tinajas

Las tinajas lo mejor
Stayed 5 nights in Jul 2023

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Lugar

Bonito lugar, vale la pena hospedarse, solo se debe buscar la forma de ayudar las maletas a los pisos inferiores o superiores
Stayed 4 nights in Feb 2023

6/10 Okay

Mauricio

Liked: Room comfort

Hotel básico

Hotel bastante sencillo, relación precio calidad no adecuada. Comida muy deficiente
Stayed 2 nights in Oct 2022

4/10 Poor

Nicolas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

No vale la pena precio calidad

Considero que para el precio vs calidad de las habitaciones, es demasiado caro. No vale la pena, mala vista, mala atención del front desk (en realidad principalmente el joven, los demás un 7). Nos dejaron en un principio en una habitación que no tenía ni calefacción funcionando, reclamamos tanto que nos cambiaron. La gente del bar y del restorán, nada que decir, muy amables.
Stayed 2 nights in Aug 2022

8/10 Good

Ivonne

Liked: Cleanliness, property conditions & facilities, room comfort

no es lo que esperaba

Lo bueno: el entorno , el silencio del hotel , las camas cómodas . Lo malo : desayuno algo pobre para ser buffet , piezas algo anticuadas (en los roperos habian cortinas en vez de puertas , no hay cafetera ni vasos , no hay aire acondicionado solo calefaccion central que a veces era muy alta o lo contrario ) ; tienen tinajas pero son pagas y horarios no flexibles ; el gimnasio con buenos implementos pero estaba sucio . POco personal . el hotel tiene mucho potencial para ser de excelencia pero no lo aprovechan .
Stayed 4 nights in Aug 2022

10/10 Excellent

Neila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel bello, limpio, habitaciones comodas. Sin embargo al hacer la reserva que coloque que eramos 4 me hizo reservar 2 habitaciones y luego note que habia una habitación cuádruple. Don Manuel del reataurant muy atento. Pienso que debian explotar mas el turismo, ofrecer al visitante sitios que vale la pena conocer de la zona, y contar con servicio de taxi para los que no cuenten con vehiculo propio.
Stayed 5 nights in Jul 2022

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo el lugar y debe ser muy lindo en primavera verano, jardín lindo , piscina ,etc, entretenido para ir con niños además Falta decoración en habitaciones, no hay nada tienen espacio pero no hay una mesita o un sillón cito, nada Falta calor sureño en la ambientación
Stayed 1 night in Jun 2022

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejor aún que su publicidad, excelente

Lugar hermoso,jardines,fauna,piscina. Amabilidad de todo el personal. De los mejores hoteles chilenos que hemos estado. Limpieza perfecta Restaurant muy bueno,aunque solo dos pequeñas sugerencias Ampliar la carta y en un hotel de tantas virtudes es insólito que no preparen martini seco. En todo caso lo recomiendo totalmente y volveremos cuando podamos Camas perfectas,descanso completo
Stayed 4 nights in Feb 2022

8/10 Good

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
la estadía fue buena hasta el momento del check out en dónde me atendió un chico extranjero muy prepotente , quiso cobrarme el valor de la estadía en US y convertidos al valor peso chileno del día en que me retiré ; cosa que no me pareció dado que debe respetarse el valor peso al día en que se realiza la reserva, independiente de ello... el tipo fue muy prepotente y no me permitía explicarle mi punto, hasta que le indiqué que quería hablar con el Administrador... recién ahí gestionó la solución a mi punto de vista. El resto del personal muy amable y gentil...
Stayed 6 nights in Feb 2022

2/10 Terrible

Georgina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estafada

Esto fue una estafa por internet ya que decía que estaba con 10 % de descuento y no era real decía que el valor final pagaba todo incluía impuestos e iva y tampoco era real al final me sentí estafada … una decepción que las paginas de internet nos manipulen para quedarnos en el lugar y después resulta ser una mentira el valor final
Stayed 2 nights in Jan 2022

10/10 Excellent

Alicia

Liked: Cleanliness, property conditions & facilities, room comfort
Agradable atencion, bonito lugar
Stayed 2 nights in Jan 2022

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, buena atención en general
Stayed 1 night in Oct 2021

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectacular

Excelente
Stayed 2 nights in Sep 2021

8/10 Good

Angelo Andrés

Liked: Cleanliness, staff & service, property conditions & facilities

Recomendable

En general fue todo bueno, el desayuno puede mejorar, pero la atención y las instalaciones muy juenas
Stayed 1 night in Mar 2021

8/10 Good

miguel

Liked: Cleanliness, property conditions & facilities, room comfort

Linda experiencia pero mejorable

Viajé con mi pareja. El hotel esta ubicado en una zona muy tranquila, las piezas son amplias y la ducha tenia hidromasaje. La comida del restaurante era muy buena y queremos destacar la atención de Manuel, el Garzón que se porto un 7 en todo momento, realmente hizo muy agradable nuestra estadía . Lo que no nos gustó que viajamos a descansar y habían muchos niños los cuales gritaban alrededor, sin ningún tipo de reglas y a todo horario, eso perjudicó claramente nuestro descanso ... La piscina había que reservarla por el tema de la pandemia pero hay veces que contamos a más de 20 personas en ella, por lo que no pudimos ingresar incluso teniendo nuestra reserva. A veces a las 11 de la noche los niños seguían bañandose y gritando dentro de la piscina transformándose en ruidos molestos... Creo que deberían existir ciertas reglas o horarios definidos para eso, ya que esas situaciones influyen en que algunos huespedes no puedan disfrutar ni descansar...
Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente hotel y muy buena atención. El entorno muy lindo para pasear
Stayed 3 nights in Feb 2021

10/10 Excellent

Rocío

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso

Muy buena atención, habitación amplia y cómoda, el personal muy amable, la piscina espectacular, los protocolos covid muy bien cumplidos
Stayed 1 night in Jan 2021

10/10 Excellent

Matías

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble

Todo muy excelente, personal agradable, muy limpio, instalaciones de primera.
Stayed 1 night in Mar 2020

10/10 Excellent

DallasFamily

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot nestled between the mountains and walking distance to a baker, and grocer. Hotel room was spacious with a complimentary basic breakfast. The jacuzzi was perfect on a snowy winter night.
Stayed 2 nights in Jul 2019

10/10 Excellent

María Fernada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Divertido lugar

Muy lindo lugar. Muy bueno y variado el desayuno
Stayed 2 nights in Mar 2019

8/10 Good

Rolf

Liked: Cleanliness, property conditions & facilities, room comfort

Mitten im Grünen, ruhig gelegen, in Pucon

Das Hotel Pucon Green Park wird seinem Namen gerecht; gepflegte, grosszügige Gartenanlage mit Swimmingpool. Für eine Nacht waren wir dort, in einem grosszügigen Zimmer mit Gartensitzplatz. Das Check-in war freundlich, die Koffer wurden aufs Zimmer gebracht. Die Zahlungsmodalitäten könnten verbessert werden, besonders wenn in Cash US$ bezahlt wird. In einem Hotel dieser Kategorie wäre es auch freundlich, einen Begrüssungsdrink oder einen Gutschein für die Bar zu erhalten. Das Frühstücksbüffet war o.k., grössere Früchteauswahl hätte man erwarten dürfen.
Stayed 1 night in Jan 2019

6/10 Okay

Patricia Viviana

Disliked: Property conditions & facilities, room comfort

El precio no está acorde con los servicios

Al hotel Le falta mantenimiento, cortinas rotas, barandas de la pileta salidas. Y servicios cobran aparte por el hidromasaje. Al desayuno le falta jugos naturales y frutas. A favor el personal es muy atento y el restaurante con buenos platos
Stayed 5 nights in Dec 2018