10/10 Excellent
David
29 December 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Kernayel
2.5 star property
Oceanfront family retreat balances kids' play areas with scenic relaxation spaces along the boardwalk, creating the perfect vacation harmony
Choose dates to view prices
Photo gallery for Hotel Kernayel
Hotel Kernayel on the boardwalk is perfect for families. Kids love the playground, adults enjoy the garden and pool. The lobby fireplace is cozy. Staff offers tour assistance and concierge services. Continental breakfast starts each morning.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Pool
- Breakfast included
- Parking included
- Free WiFi
- Housekeeping
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Chalet Standard
Chalet Standard
- 55 sq m
- Sleeps 5
View all photos for Standard Double Room, Private Bathroom
Standard Double Room, Private Bathroom
Highlights
Patio
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
- 20 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Standard Triple Room
Standard Triple Room
Highlights
Patio
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
- 20 sq m
- Sleeps 3
- 1 Twin Bed and 1 Queen Bed
View all photos for Double Room Standard
Double Room Standard
- 20 sq m
- Sleeps 2
View all photos for Triple Room Standard
Triple Room Standard
- 20 sq m
- Sleeps 3
About the neighborhood
Located in Pucón, Hotel Kernayel is on the boardwalk/promenade. Santa Clara Monastery is a local landmark, and the area's natural beauty can be seen at Villarrica National Park and Huerquehue National Park. Visit our Pucón travel guide
Av Camino Internacional 1395, Pucón, Araucania, 4920894
What's nearby
La Poza2 min drive - 2.0 km
Pucon Beach2 min drive - 2.0 km- Cascadas de Rio Turbio9 min walk - 0.8 km
- Santa Clara Monastery14 min walk - 1.2 km
- Enjoy Pucon Casino2 min drive - 1.7 km
Getting around
- Valdivia (ZAL-Pichoy)108 min drive
Restaurants
- Confiteria Central13 min walk
- Restaurant "Al Paso", Pucón.12 min walk
- Café Luthier13 min walk
- Chocolateria Rucamalal9 min walk
- Mamas&Tapas14 min walk
About this property
Hotel Kernayel
Hotel on the boardwalk/promenade
Take advantage of free continental breakfast, a garden, and a playground at Hotel Kernayel. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and an outdoor entertainment area.
You'll also find perks like:
- An outdoor pool
- Free self parking
- Tour/ticket assistance, a TV in the lobby, and smoke-free premises
- Concierge services
Room features
All guestrooms at Hotel Kernayel boast comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Extra amenities include:
- Bathrooms with showers and free toiletries
- Flat-screen TVs with cable channels
- Wardrobes/closets, patios, and heating
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
Food and drink
- Free continental breakfast available daily 8:30 AM to 11:00 AM
Things to do
- Outdoor pool
- Playground
- TV in common areas
Family friendly
- Outdoor pool
- Playground
Conveniences
- Guidebooks
- Limited-hour front desk
- Shared microwave
Guest services
- Concierge services
- Housekeeping (daily)
- Tour and ticket assistance
Outdoors
- Garden
- On the boardwalk/promenade
- Outdoor entertainment area
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Well-lit path to entrance
More
- Fireplace in lobby
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- Flat-screen TV with cable channels
More
- Heating
- Laptop workspace
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Lh Cabanas Kernayel
Lh Cabanas Kernayel Pucon
Lh Hotel Cabanas Kernayel
Lh Hotel Cabanas Kernayel Pucon
Hotel Kernayel Pucon
Kernayel Pucon
Kernayel
Hotel Kernayel Hotel
Hotel Kernayel Pucón
Hotel Kernayel Hotel Pucón
Frequently asked questions
Does Hotel Kernayel have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.
Is Hotel Kernayel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Kernayel?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Kernayel?
Check-out is at 11 AM.
Where is Hotel Kernayel located?
Situated on the boardwalk/promenade, this hotel is within a 10-minute walk of Los Pozones and Cascadas de Rio Turbio. Feria Artesanal and Santa Clara Monastery are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Kernayel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.6
Location
8.2
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 7 out of 12 reviews
10 - Excellent
7
Rating 8 - Good. 3 out of 12 reviews
8 - Good
3
Rating 6 - Okay. 2 out of 12 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 12 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 12 reviews
2 - Terrible
0
Reviews
10/10 Excellent
JUAN FRANCISCO
18 February 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar muy cerca de todo.
Excelente atención e instalaciones, lo recomiendo completamente.
Gracias
JUAN FRANCISCO
Stayed 1 night in Feb 2019
6/10 Okay
magaly
18 February 2019
Liked: Cleanliness, property conditions & facilities
falta en habitaciones
Las habitaciones deberían tener aire acondicionado dado que el calor en verano en Pucón es muy intenso.
Las habitaciones debieran tener un frigobar considerando que las habitaciones son muy calurosas.
magaly
Stayed 3 nights in Feb 2019
8/10 Good
Verified traveler
21 January 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located a little far out of town for easy walking, but the rooms had everything we needed. We were upgraded to a cabana instead of a hotel room upon checking in, which suited our needs well.
Verified traveler
Stayed 2 nights in Dec 2018
10/10 Excellent
RAUL
17 September 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Hotel y excelente atención
Una excelente opción, calidad-precio, tranquilo, con una muy buena infraestructura y una atención destacada. Habitación amplia, buen baño,excelente desayuno.
RAUL
Stayed 1 night in Sep 2018
10/10 Excellent
Nicolás
6 August 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Muy buena experiencia
Nicolás
Stayed 2 nights in Aug 2018
8/10 Good
RAUL
1 February 2018
Liked: Cleanliness, property conditions & facilities, room comfort
Bueno recomendable
Buena estadia, desayuno pobre
RAUL
Stayed 2 nights in Jan 2018
6/10 Okay
Stefano , Genova
22 January 2018
Liked: Cleanliness
Disliked: Staff & service
Grazioso hotel vicino al centro di Puconn
Hotel di dimensioni ridotte ben localizzato con camere pulite e gradevoli. Buona la colazione. Il personale è risultato piuttosto deludente non ci hanno tenuto le valigie il giorno del check out e quasi tutti si sono dimostrati frettolosi e poco accoglienti. Il check in in Cile inizia alle 15 e noi arrivavamo da Santiago in pullman e l'accoglienza al mattino è stata un po' imbarazzante.
Per il resto abbiamo fatto sempre gite fuori per cui si tornava la sera abbastanza stanchi. Visto il.paesaggio meraviglioso e le gite splendide una accoglienza più amichevole sarebbe stato meglio
Stefano
Stayed 3 nights in Jan 2018
10/10 Excellent
Luis Hernan
17 January 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamiento y baño
Las piezas no cuentan con estacionamiento cerrado, me encontré con un rayón producido por otro vehículo por supuesto desconocido. Baños interiores sin una buena ventilación. Aparte de eso lo encontré bien
Luis Hernan
Stayed 5 nights in Jan 2018
8/10 Good
gigliola
9 January 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Buen lugar, un poco alejado del centro gastronomico de la ciudad.
gigliola
Stayed 2 nights in Jan 2018
10/10 Excellent
Mauricio
16 February 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mauricio
Stayed 1 night in Feb 2019
10/10 Excellent
Jose
20 February 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort