Villas in Province of Almeria

"Very nice hotel, great amenities, friendly staff."

"Yes"

"Superior hotel far better than I could possibly have expected. With excellent staff, especially the very sweet ladies helping the karaoke along ( and other events like quiz night). There was one glaring exception: the night reception person (and yes, there is only one) who likes to argue at 5am in the morning and then blames me for arguing back. I asked for a second room card on the phone (I didn’t want to leave and find no one at the reception—an experience I’ve had before) and couldn’t find my room key in the room. He asked why and I explained that. He continued the discussion saying why don’t you just look for key, I got annoyed and said I’ve already looked for it for 15’ or so and it was clearly not visible (in some bag or pocket). He complained that I raised my voice at him (if I did it was ever so slightly). I said fine, was he going to give a second room key or not. He agreed after maybe a 5-10 minute argument. I went down and got it and of course a repeat of the same issue , with me denying that I raised my voice, he stating that I was calm in Spanish but raised my voice when I spoke English. Nice nuance to know. I am learning so much about myself when I travel. Because of that discussion, I forgot the reason I went down to the reception in the first place. So I went back to ask for borrowing scissors. He said for what? I said what does it matter.. to cut my hair or to cut a tag on my suitcase. He said no. He could not loan it to me for “security” reasons. No space.. "

"We booked this hotel planning to spend time around the pool as depicted. There was no pool as it is being rebuilt. There is no warning of this whatsoever in the hotel description. The staff at breakfast were not at all helpful when ordering or simply asking for basics like milk. Sorry but this isn’t a quality hotel. "

"The rooms spotless the hotel the same The staff can’t do enough for you a special mention to Arkanza and josie just 2 of the staff that were faultless The hotel was very quiet and a great place to relax if you want loads of noise this hotel is not for you same with the surrounding areas but if you want somewhere to chill then this is the place "

"T bien"

"The room was on the small side but average for amenities. It had a beautiful balcony. The main problem was as soon as I walked in, it smelled of cigarette smoke. The front desk said the property is non-smoking but the previous guest must have broke the rules. I had also asked for a quiet room when I was checking in. Turns out I was right above the nightclub area on the 2nd floor and every night I had to wait for it to close and be quiet before I could sleep. Internet speed was poor. One night it was completely not working at all at least all evening. Who knows for how long. It was back on when I woke up in the morning. The breakfast buffet had a good selection but milk was not kept in a cool tray and would quickly get warm. It was also hard to find a table if you weren't there in the first 30mins or so. The pool was nice and I never had a problem finding a lounge chair."

"Exce"

"This is a city centre hotel which is very well placed for all amenities. The rooms are smaller than they appear in the photos. My room No. 250 was on the back on the building, the view from the window was of a brick wall and there was noise from a nearby restaurant, which went on until the early hours during the weekend."