Search Residences in Port Ghalib

"We loved this place. Staff is amazing, clearly management is keeping a tight leash to ensure quality, the property is well maintained, and the greenery is amazing. Food is varied and of very good quality, especially for an all-inclusive resort. We are a family of 3, two adults and a 7 years old boy. Just a few points of improvement. 1. While all staff is great, the beach bar staff are not. They are slow even when they see a long queue. Slow as in they are chatting to each other. 2. Could be more generous with pillows and towels (only 3 pillows and three towels for a room that sleeps 3). They did bring us more whne we asked. The pillow quality is also not great. 3. The animation team can do a better job with Egyptian kids. We addressed this issue and they responded that our child is the only Egyptian in the resort and they did make some effort with him. But later in our stay there were more than 10 Egyptian kids and none were intersted to join activites as no one was "marketing" the activities to them. Maybe some Arabic kids songs? It would have been a much better experience for us, the adults, if our son had been more included in the activities. Again, they made an effort when we asked, but we believe it should be something that they do anyway. 4. They said the pools were heated but they were very very cold so we suspect they were not heated. In general, it was a good stay and we would like to repeat it, but these are just some points of improvement. "

"We had a great view, the apartment was very spacious. The staff was very polite. At breakfast it was nice that you could order fresh egg dishes. Only downside that the kitchen could be better equipped to actually cook, but we didnt ask for it, maybe they would have things. "

"Staff were kind and friendly. Suited were comfortable. Beautiful beach. "

"It'not a huge hotel. Rooms are clean. There isn’t a very large selection of dishes, which is actually a good thing. You can always choose between chicken, beef, or fish, with a couple of options for each. There’s also a selection of cold appetizers and desserts. The food is prepared quite carefully, and everything tastes delicious. Coffee is not disapointing as well. The staff are not intrusive. The hotel is situated close to the airport but there is no noise pollution. There were some entertainments, but I managed not to face them, which, I guess, is also a plus. "

"Ali at front desk was exceptional. Lovely five star all inclusive resort, and unlike many Egypt Five Star ratings, this one was earned. Spacious, clean and well maintained, well worth the extra money vis a vis the adjacent JAZ resorts, even more luxurious and modern feeling than the other nearby Steigenberger Coraya resort which has a more clustered and rustic vibe, although closer to the sandy beach. "

"It's a lovely hotel: very clean, very high standards of food and drinks, and very attentive staff in the beach, dining and social areas. However some of the reception staff were very unhelpful and made me feel uncomfortable at times. Particularly as I booked initially for 1 person - the room cost is the same for 1 and 2 but I thought to be a bit more eco friendly they could then leave fewer towels etc. When I tried to add a second person they refused and said it would be additional cost, even when I showed them their own website that the cost for 1 and 2 people was the same so I'd essentially already paid. It was only when I asked them to tell me how much it would cost that they finally agreed to add the person, and even then did not update the system properly so that when they arrived the next morning they had no record. I'd have expected much better service from such a luxury hotel, it just seemed like they were out to get more money even though they were already making more from me as a single guest. The stay was otherwise great but this really put a sour note on it"

"Really amazing hotel! I would recommend this 100% if you’re looking to stay in a hotel that offers great food, great entertainment and overall a great experience. They had things that stood out to us like gluten free bread!!! It’s not a common thing to have in Egypt so this was great to see. They also catered for lactose intolerance. They had a thing you scan where it has all the info you need instead of the typical paper print hotels usually give out. The food was good and with a lot of varieties and uniqueness. The view of the sea was amazing although the beach isn’t the best but that’s common in many hotels in Egypt. The rooms were clean and modern. The pools were clean too! They had an adult area with tons of fun games by the pool which was very unique The only negative thing was I wish they served actually Pepsi/cola and not the fake one they serve because it tasted bad. I also wish they had more mocktail options in the pool bars to enjoy! "