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"It was very old school. Very noisy. Cleaning crew kept on knocking . Hallways were loud. Air conditioning/ heat was not adjustable and was very loud."

"Staff were unbelievably nice and helpful. There was a great feeling of belong and relaxing at the hotel. Would highly recommend!"

"Todo"

"At first glance the hotel looked cleaned and maintained once the check-in process was completed the strong smell of cigarette and marijuana clouded the hallways. The smell of smoke was insufferable in the room. We had to request new bedding as the comforter had cigarette burns and the sheet was torn. The staff bought us another that had the same issues. The pillow cases looked dirty and dingy and the pillows flat. We were awoken at 6 am by someone having a conversation right outside our room door and was screaming at the top of his lungs this went on for hours and no staff came to intervene. When we were leaving for check out the man was charging his phone right outside our room door; not sure why since our room had multiple places to charge your phone. 0/10 experience."

"N/A"

"Scan nearby QR code when walking to shuttle area, there is no direct link. Other than at no complaints great stay, very clean and comfortable. Staff is so kind and helpful."

"Nice and close to the airport, friendly and helpful check in staff, nice room with Crabtree and Evelyn toiletries. We didn't try the breakfast so can't comment on that. There is a complimentary shuttle to and from the airport every half hour which is very convenient although it was in quite poor condition inside. "

"It was nice for a quick trip"

"This hotel was the surprise of the year for me as I knew it would be a challenge to get a good room in the city. I read plenty of reviews and decided to give it a try. Honestly I have no idea as to why there are negative reviews for this modern, clean, well appointed property. It was better than expected once I arrived and started to evaluate all aspects of Voco. The lobby on the 2nd floor has a great smell and it's nothing invasive like other hotels that smell of cleaning products. The hallway looked great. And my room was an oasis in the midst of College Point. Great beds, and a modern and well appointed bathroom with plenty of towels of great quality and size. I loved the shower and used both shower heads. Pillows? Plenty and absolutely perfect for a good night sleep. But the highlight was the rooftop lounge. What a great area indoors and outdoors with stunning views especially at night. We had drinks and light food. But I did not use the hotel breakfast during my stay and I'm not able to review that aspect. My family members in NY were impressed and surprised by my hotel find and even took pictures of the property. Some reviews complain about noise from the Karaoke next door but I did hear some noise on Saturday night yet nothing to prevent my rest. It probably depends on your room location . I had room 224 and it was perfect including windows which I requested during check in and the reception was nice enough to get me my wish. I will return to Voco happily."